[SOLVED] Confusing and Erratic Windows Update Behaviour

Good. So there's no way it could be trying to install so the system must be confused. Now that we have the update uninstalled that downloads the files and the files are no longer there, let's reset windows updates one more time.

Reset Windows Updates by running the FixIt from the following link Make certain to select Aggressive mode so it clears out the existing downloads.
https://techpaul.wordpress.com/2011/...broken-fix-it/
 
Hi BrianDrab,

Thanks, I'll run the FixIt tomorrow and let you know what happens. If it requires a reboot after running, is it likely to cause a lot of slow-down like it did last time?
 
If it requires a reboot after running, is it likely to cause a lot of slow-down like it did last time?
Click to expand...

Yes, it could because it is looking at all of your updates that are installed to see what is required. It's odd though if it's very slow as it usually runs in the background and doesn't impact performance too much.
 
Thanks BrianDrab.

Looking back, it actually completed the fixes pretty quickly. It was only after the required reboot that things started running slowly. I don't know if the FixIt continues to work after the reboot or not, but I found the "a running script is causing your browser to run slowly" message odd as I wasn't using a browser at the time.
 
The fix-it doesn't continue working after the reboot but Windows Update does. It kicks in and rebuilds its entire cache which is what is taking time.
 
Hi BrianDrab,

I ran the FixIt again in Aggressive mode, rebooted and ran a check for updates. Interestingly, there was no slow down this time. After the initial check, Update found only KB3035583, which I hid again. Ten minutes later the "failed" update returned, but isn't listed in the update history. I've checked the C drive and $Windows.~BT has recreated itself. It definitely wasn't there before I ran the FixIt.
 
I've checked with some colleagues and this is very odd. Let's change your Windows Update settings temporarily so the updates don't install automatically.

1. Click your Start button and type Windows Update
2. Click on the Windows Update link that appears in the search results.
3. Click the Change Settings link
4. Change the drop-down from "Install updates automatically (recommended)" to "Never check for updates (not recommended)" and then click OK.
5. Now click Check for updates.
6. Let's see if the "Upgrade to Windows 10 Home" update shows up in the normal list of updates. Then we can right-click on it and hide it.

Let me know please.
 
Hi BrianDrab,

Checking for updates after switching to "Never check for updates" doesn't seem to cause anything to appear in the normal updates list, failed or otherwise.
Oddly, in the last hour or so, Windows Update was working very hard in the background "downloading" something that took ages to download. It finally finished around half and hour ago, but nothing is showing up in the history.
Despite nothing showing up in the history, I wonder if the large download was "Advanced Micro Devices, Inc. driver update for AMD Mobility Radeon HD 5000 Series", as I had an almost identical experience three weeks ago where Update tried to download and install three of these, all of which failed. Thankfully it only tried the once. I have no idea why it's trying to do this again - possibly because the $Windows.~BT recreated itself (assuming this last update is linked to Windows 10)?

This might be totally irrelevant, but just a thought. Before Windows 10 was released I had difficulty getting the "Windows 10" icon to appear in my toolbar. After asking for advice on a forum, I was told I needed to have "opted-in" to the MS Customer Experience Improvement Program. Doing this caused the Windows 10 icon to appear after a reboot. Would "opting out" from this stop any of the 10-related updates?
 
Hi BrianDrab,

It's odd. The Windows 10 update still tries to install and fails if Windows Update is set either "automatically download/install updates" or "download but let me choose whether to install" is selected, but nothing happens if Windows Update is set to either "Never check for updates" or "Let me choose whether to download/install updates".
 
That actually makes sense. Please do the following.

Identify Scheduled Tasks
1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
schtasks /query /fo CSV|Findstr /v "^"TaskName".*$">tasklist.txt && notepad tasklist.txt

4. Notepad will open showing all of your scheduled tasks. Can you copy and paste this into your next reply?

Thank you.
 
Hi BrianDrab,

Here's the Notepad info:

"TaskName","Next Run Time","Status"
"\Adobe Acrobat Update Task","N/A","Unknown"
"\CreateChoiceProcessTask","N/A","Ready"
"\GoogleUpdateTaskMachineCore","26/08/2015 19:39:00","Ready"
"\GoogleUpdateTaskMachineCore","26/08/2015 19:39:00","Ready"
"\GoogleUpdateTaskMachineUA","26/08/2015 19:39:00","Ready"
"\McAfee Remediation (Prepare)","N/A","Ready"
"\McAfeeLogon","N/A","Ready"
"\Tweaking.com - Windows Repair Tray Icon","N/A","Ready"
"\{0B173675-C92B-4CA4-88E3-2241B33C46B6}","N/A","Could not start"
"\{1A2A72F7-68F9-4899-B1C9-06B22150D1DE}","N/A","Could not start"
"\{20CC39BA-D33D-4CAE-B364-4393DE976F2C}","N/A","Could not start"
"\{39644ACC-D1A6-44BC-B036-CED615937D48}","N/A","Could not start"
"\{431DA1EB-36D2-40EC-9C34-9A86CD416506}","N/A","Could not start"
"\{4B4B3ACB-2B5D-4119-B74A-E1C798C02C00}","N/A","Could not start"
"\{5EBAAF8C-C52F-4ACC-88CA-A8A9E5F8F4AB}","N/A","Could not start"
"\{6E480A40-4CFD-45DF-9A53-6C435D9ED83D}","N/A","Ready"
"\{72E1DC72-25C1-4BBE-A890-48030721DB8B}","N/A","Ready"
"\{82419995-33CD-4627-835B-DFA63484319B}","N/A","Could not start"
"\{88548E1B-5A1D-4582-AC1A-8F6978B0C13F}","N/A","Ready"
"\{95296925-103A-4723-BC04-35BB4D8720EE}","N/A","Could not start"
"\{9F6343F3-986D-42BC-A0CF-347A71172F33}","N/A","Could not start"
"\{C99B6DC9-35B3-44D8-8C64-51DD051A7C43}","N/A","Could not start"
"\{EBB16191-99BE-43A9-B6B8-137C20176D07}","N/A","Could not start"
"\{FAF8575F-B7B4-4FDB-9856-66787A9284C8}","N/A","Could not start"
"TaskName","Next Run Time","Status"
"\Apple\AppleSoftwareUpdate","31/08/2015 17:12:00","Ready"
"TaskName","Next Run Time","Status"
"\DH86B0P1\Administrator - Start WLAN Tray Applet","N/A","Ready"
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Active Directory Rights Management Services Client\AD RMS Rights Policy Template Management (Automated)","Disabled",""
"\Microsoft\Windows\Active Directory Rights Management Services Client\AD RMS Rights Policy Template Management (Automated)","Disabled",""
"\Microsoft\Windows\Active Directory Rights Management Services Client\AD RMS Rights Policy Template Management (Manual)","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\AppID\PolicyConverter","Disabled",""
"\Microsoft\Windows\AppID\VerifiedPublisherCertStoreCheck","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Application Experience\AitAgent","27/08/2015 02:30:00","Unknown"
"\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser","27/08/2015 03:06:06","Ready"
"\Microsoft\Windows\Application Experience\ProgramDataUpdater","27/08/2015 00:05:53","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Autochk\Proxy","N/A","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Bluetooth\UninstallDeviceTask","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\CertificateServicesClient\SystemTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\SystemTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\SystemTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\UserTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\UserTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\UserTask","N/A","Ready"
"\Microsoft\Windows\CertificateServicesClient\UserTask-Roam","Disabled",""
"\Microsoft\Windows\CertificateServicesClient\UserTask-Roam","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Customer Experience Improvement Program\Consolidator","27/08/2015 05:00:00","Ready"
"\Microsoft\Windows\Customer Experience Improvement Program\KernelCeipTask","27/08/2015 03:30:00","Ready"
"\Microsoft\Windows\Customer Experience Improvement Program\Uploader","N/A","Ready"
"\Microsoft\Windows\Customer Experience Improvement Program\UsbCeip","29/08/2015 01:30:00","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Defrag\ScheduledDefrag","02/09/2015 01:51:29","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Diagnosis\Scheduled","30/08/2015 01:00:00","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\DiskDiagnostic\Microsoft-Windows-DiskDiagnosticDataCollector","Disabled",""
"\Microsoft\Windows\DiskDiagnostic\Microsoft-Windows-DiskDiagnosticResolver","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Location\Notifications","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Maintenance\WinSAT","30/08/2015 01:00:00","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Media Center\ActivateWindowsSearch","N/A","Ready"
"\Microsoft\Windows\Media Center\ConfigureInternetTimeService","N/A","Ready"
"\Microsoft\Windows\Media Center\DispatchRecoveryTasks","N/A","Ready"
"\Microsoft\Windows\Media Center\ehDRMInit","N/A","Ready"
"\Microsoft\Windows\Media Center\InstallPlayReady","N/A","Ready"
"\Microsoft\Windows\Media Center\mcupdate","N/A","Ready"
"\Microsoft\Windows\Media Center\MediaCenterRecoveryTask","N/A","Ready"
"\Microsoft\Windows\Media Center\ObjectStoreRecoveryTask","N/A","Ready"
"\Microsoft\Windows\Media Center\OCURActivate","N/A","Ready"
"\Microsoft\Windows\Media Center\OCURDiscovery","N/A","Ready"
"\Microsoft\Windows\Media Center\PBDADiscovery","N/A","Ready"
"\Microsoft\Windows\Media Center\PBDADiscoveryW1","N/A","Ready"
"\Microsoft\Windows\Media Center\PBDADiscoveryW2","N/A","Ready"
"\Microsoft\Windows\Media Center\PeriodicScanRetry","Disabled",""
"\Microsoft\Windows\Media Center\PvrRecoveryTask","N/A","Ready"
"\Microsoft\Windows\Media Center\PvrScheduleTask","N/A","Ready"
"\Microsoft\Windows\Media Center\RecordingRestart","Disabled",""
"\Microsoft\Windows\Media Center\RegisterSearch","N/A","Ready"
"\Microsoft\Windows\Media Center\ReindexSearchRoot","N/A","Ready"
"\Microsoft\Windows\Media Center\SqlLiteRecoveryTask","N/A","Ready"
"\Microsoft\Windows\Media Center\StartRecording","N/A","Ready"
"\Microsoft\Windows\Media Center\UpdateRecordPath","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\MemoryDiagnostic\CorruptionDetector","N/A","Ready"
"\Microsoft\Windows\MemoryDiagnostic\DecompressionFailureDetector","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\MobilePC\HotStart","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\MUI\LPRemove","N/A","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Multimedia\SystemSoundsService","N/A","Running"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\NetTrace\GatherNetworkInfo","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor","Disabled",""
"\Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor","Disabled",""
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Power Efficiency Diagnostics\AnalyzeSystem","01/09/2015 09:23:34","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\RAC\RacTask","26/08/2015 19:08:34","Ready"
"\Microsoft\Windows\RAC\RacTask","26/08/2015 19:11:33","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Ras\MobilityManager","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Registry\RegIdleBackup","01/09/2015 00:28:57","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\RemoteAssistance\RemoteAssistanceTask","N/A","Ready"
"\Microsoft\Windows\RemoteAssistance\RemoteAssistanceTask","N/A","Ready"
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Shell\WindowsParentalControls","Disabled",""
"\Microsoft\Windows\Shell\WindowsParentalControlsMigration","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\SideShow\AutoWake","Disabled",""
"\Microsoft\Windows\SideShow\GadgetManager","N/A","Ready"
"\Microsoft\Windows\SideShow\SessionAgent","Disabled","Could not start"
"\Microsoft\Windows\SideShow\SystemDataProviders","Disabled","Could not start"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\SoftwareProtectionPlatform\SvcRestartTask","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\SystemRestore\SR","27/08/2015 00:00:00","Unknown"
"\Microsoft\Windows\SystemRestore\SR","27/08/2015 00:00:00","Unknown"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Task Manager\Interactive","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Tcpip\IpAddressConflict1","N/A","Ready"
"\Microsoft\Windows\Tcpip\IpAddressConflict2","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\TextServicesFramework\MsCtfMonitor","N/A","Running"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Time Synchronization\SynchronizeTime","30/08/2015 01:00:00","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\UPnP\UPnPHostConfig","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\User Profile Service\HiveUploadTask","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\WDI\ResolutionHost","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Windows Activation Technologies\ValidationTask","29/08/2015 17:46:46","Ready"
"\Microsoft\Windows\Windows Activation Technologies\ValidationTaskDeadline","08/09/2015 17:46:46","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Windows Error Reporting\QueueReporting","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Windows Filtering Platform\BfeOnServiceStartTypeChange","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Windows Media Sharing\UpdateLibrary","N/A","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\WindowsBackup\ConfigNotification","27/08/2015 10:00:00","Ready"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\WindowsColorSystem\Calibration Loader","Disabled",""
"\Microsoft\Windows\WindowsColorSystem\Calibration Loader","Disabled",""
"TaskName","Next Run Time","Status"
"\Microsoft\Windows\Wininet\CacheTask","N/A","Running"
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task","06/09/2015 08:52:12","Ready"
"\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task","05/09/2015 18:51:38","Ready"
"TaskName","Next Run Time","Status"
"\OfficeSoftwareProtectionPlatform\SvcRestartTask","Disabled",""
"TaskName","Next Run Time","Status"
"TaskName","Next Run Time","Status"
"\WPD\SqmUpload_S-1-5-21-1583411050-1332684240-2017391368-1000","N/A","Ready"
 
OK, let's check your Windows Update settings.

Step#1 - Export WU Info

  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file WU (with no file extension) and save it to your Desktop.
  7. Please zip and attach this file.

Thank you.
 
Hi BrianDrab,

Not sure if I'm doing something wrong but I can't find the registry key. I can get as far as CurrentVersion but there's no WindowsUpdate file inside, only Explorer and Browser Helper Objects.
 
That would be very bad if that's the case. Let's try the following instead.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

Thank you.
 
Hi BrianDrab,

The above command prompt worked, here's the results:



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ c8332449-29f9-4805-a429-1c2dfcae7674
SusClientIdValidation REG_BINARY 06022801300E20002000200020002000570044002D00570058004700310041003800300057003200370031003300065C260A16643B2E0048003800360042003000500031002E0043004E003100320039003600310030004200440030003000350031002E004800380036004200300050003100
LastRestorePointSetTime REG_SZ 2015-08-25 20:50:17


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2015-08-26 20:44:22
FeaturedUpdatesNotificationSeqNum REG_DWORD 0xc35
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2015-07-17 20:41:16
ElevateNonAdmins REG_DWORD 0x0
AUOptions REG_DWORD 0x2
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2011-04-01 02:00:00
EnableFeaturedSoftware REG_DWORD 0x0
LastRestoreId REG_SZ {40F70194-1EA9-47A0-A7F5-78CAEF17313C}
NextDetectionTime REG_SZ 2015-08-27 13:06:20
NextFeaturedUpdatesNotificationTime REG_SZ 2015-08-25 21:35:29


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2015-08-26 17:27:33


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2015-08-26 17:26:27


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2015-08-26 17:27:33
LastError REG_DWORD 0x80240020


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
KickoffDownload REG_DWORD 0x1
KickoffSource REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0xe
OSUpgradeStateTimeStamp REG_SZ 2015-08-25 20:50:17
OSUpgradePhase REG_DWORD 0x2


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x327
SamplingValue2 REG_DWORD 0x38c


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache\7971f918-a847-4430-9279-4a52d1efe18d
CurrentCacheFile REG_SZ C:\Windows\SoftwareDistribution\EventCache\{15284E4D-6F30-4B80-80FB-12C48BD136C5}.bin
FlushCacheFiles REG_MULTI_SZ


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2014-08-01 15:47:16
RebootFailCount REG_DWORD 0x0
 
Finally I think we found the culprit. If this doesn't work then there is one more thing we can do that should work.
Code: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
[COLOR=#ff0000]KickoffDownload    [/COLOR]REG_DWORD    [COLOR=#ff0000]0x1[/COLOR]


1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade /v KickoffDownload /t reg_dword /d 0

4. In the command-prompt window it should say "The operation completed successfully."

Let me know if this works.
 
Hi BrianDrab,

When I pasted the above into command prompt, it asked if it's okay to overwrite the existing Kickoff Download. Should I put Yes?
 
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