corrupt manifests, windows update won't work, now apphelp.dll is bad?

Tried the first two. Downloaded them, but both said "This Update is not Applicable to your Computer".

KB3061518 & KB3045171
 
OK, let's just focus on KB3061518. I'll assume you downloaded the 64-bit version of the update. If you did, then please try the following.

Uninstall Update
1. Click on the Start
Start%20Orb.jpg
button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter.
wusa /uninstall /kb:3061518

4. Let me know if it uninstalls or gives any kind of error.

Thanks.
 
I didn't actually want you to run sfc /scannow in this instance. Just needed the current log at that time. But it does look like you have some registry corruption so please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 

Attachments

BrianDrab said:
I didn't actually want you to run sfc /scannow in this instance. Just needed the current log at that time.
Click to expand...
I will do that, but if you wanted the log before the re-run of SFC, it's in a post a few back. That was the most current that you asked for.

Will run the latest steps now.
 
I was trying to see what errors were recorded when you ran the uninstall in post#22. This would not have been recorded in the previous CBS log. No worries though as I believe we found some corruption that needs fixed.
 
Code: 
SFCFix version 2.4.5.0 by niemiro.Start time: 2015-06-15 16:53:12.498
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Aaron\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest


WARNING: File C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Aaron\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest.
WARNING: File C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Aaron\AppData\Local\niemiro\Archive\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest to C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest.


Failed to reset file attributes for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest
Failed to reset file attributes for file or folder C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2015-06-15 16:53:12.788
Script hash: 7usm482w6MKtDRdC0cFojB99EIjs8qY0dpVtTnggh/M=
----------------------EOF-----------------------
Have to restart my laptop to get the hive as you suggested...
 
After you send up the COMPONENTS hive please also export the following.

Step#1 - Export CBS Registry Key

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS (with no file extension) and save it to your Desktop.



Once done please upload this file via Dropbox or One Drive or SendSpace.
 
Try this to get your components hive.

Retrieve Components Hive


  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
Last edited:
We may not need the COMPONENTS hive so you can hold off on that. Let's resolve the following issue.

Code: 
2015-06-15 12:20:56, Info                  CBS    Mark store corruption flag because there is a mismatch between package identity and its content on package: Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0. [HRESULT = 0x00000000 - S_OK]
2015-06-15 12:20:56, Info                  CBS    Identity mismatch: Specified Identity: Package_for_[B]KB3013531[/B]~31bf3856ad364e35~amd64~~6.1.2.0, actual package Identity: Package_for_KB3020369~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x800f0818 - CBS_E_IDENTITY_MISMATCH]
2015-06-15 12:20:56, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0818 - CBS_E_IDENTITY_MISMATCH]

After doing some binary comparisons, I believe the packages I previously provided for this update may have been wrong. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Code: 
SFCFix version 2.4.5.0 by niemiro.Start time: 2015-06-16 08:31:55.797
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Aaron\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.cat
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.mum


Successfully copied file C:\Users\Aaron\AppData\Local\niemiro\Archive\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.cat to C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.cat.
Successfully copied file C:\Users\Aaron\AppData\Local\niemiro\Archive\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.mum to C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.mum.


Successfully restored ownership for C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.cat
Successfully restored permissions on C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.cat
Successfully restored ownership for C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.mum
Successfully restored permissions on C:\Windows\Servicing\Packages\Package_for_KB3013531~31bf3856ad364e35~amd64~~6.1.2.0.mum
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 14 datablocks.
Finish time: 2015-06-16 08:31:56.171
Script hash: kNASuwusbKUFc1n7nS8pSbDdTti+RSpWFreXfQhaL28=
----------------------EOF-----------------------

FWIW: I did get the COMPONENTS hive copied and zipped if you still need it (before running this latest SFCFix.zip).

Thanks!
 
Looks good. Let's see if that one is now resolved.

Run SFC /Scannow again
 Go ahead and run SFC /Scannow again and provide me a current CBS.log

Thank you.
 
Code: 
Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log


The system file repair changes will take effect after the next reboot.

Interesting that the log file doesn't seem to be overwritten, but appeneded to? Attached...
 

Attachments

System looks much happier based on the log. Please try to install only KB3045171. This assumes that it is still showing as one of them that needs to be installed. Please verify.

If it fails, please provide me the following two logs. Thank you.
C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
You did it perfect. Thanks. Here's what I see.
Code: 
2015-06-16 16:47:47, Info                  CBS    Calling client to resolve source, cannot find file 'GdiPlus.dll' at path: [URL="file://\\?\C:\Windows\SoftwareDistribution\Download\9626aae862ffbf1bf29f99d1f7de127e\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23038_none_5c058d9ba00f5e20\GdiPlus.dll"]\\?\C:\Windows\SoftwareDistribution\Download\9626aae862ffbf1bf29f99d1f7de127e\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23038_none_5c058d9ba00f5e20\GdiPlus.dll[/URL]
2015-06-16 16:47:47, Error                 CBS    Exec: Failed to pre-stage package: Package_7_for_KB3045171~31bf3856ad364e35~amd64~~6.1.1.3, file: GdiPlus.dll, source: [URL="file://\\?\C:\Windows\SoftwareDistribution\Download\9626aae862ffbf1bf29f99d1f7de127e\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23038_none_5c058d9ba00f5e20\GdiPlus.dll"]\\?\C:\Windows\SoftwareDistribution\Download\9626aae862ffbf1bf29f99d1f7de127e\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23038_none_5c058d9ba00f5e20\GdiPlus.dll[/URL], sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2015-06-16 16:47:47, Info                  CBS    Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]

It looks like a package has some corrupt or missing files. As a result, please try the following.

Uninstall Package
 1. Click on the Start
Start%20Orb.jpg
button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter.
dism /online /remove-package /packagename:Package_7_for_KB3045171~31bf3856ad364e35~amd64~~6.1.1.3

4. Let me know if it uninstalls or gives any kind of error.

Thanks.
 
Access is denied error. (And I made sure I ran it as Administrator.)
Code: 
>dism /online /remove-package /packagename:Package_7_for_KB3045171~31bf3856ad364e35~amd64~~6.1.1.3

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - An error occurred - Package_7_for_KB3045171 Error: 0x8007000
5


Error: 5


Access is denied.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

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