[SOLVED] Dell Optiplex won't boot into W10; don't know local Admin pass. FIX: I was able to change PW, went in recovery mode, did reset keeping settings&files

xilolee · Nov 22, 2023

After a startup repair?
The file is C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

dbdan22 · Nov 22, 2023

It hasn't been creating a SrtTrail.txt, unfortunately. The last one on the system is from 11/20/23. Nothing from today.

Any other files which may help?

xilolee · Nov 22, 2023

Are there new minidumps?

Code:

type c:\Windows\System32\Recovery\ReAgent.xml
[HI](not sure this will work)[/HI] reagentc /info
diskpart
select disk 0
Select partition 1
detail partition

Note:
- guid for disk 0: "~~{d313364c-5675-4a63-9e92-e51d4fb95f63}~~"

dbdan22 · Nov 22, 2023

Nope, no minidumps.......

Code:

c:\>
c:\>
c:\>type c:\Windows\System32\Recovery\ReAgent.xml
∩╗┐<?xml version='1.0' encoding='utf-8'?>

<WindowsRE version="2.0">
  <WinreBCD id="{09c052b5-9fd4-11eb-b14f-faa3f7dbfc4f}"/>
  <WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{85fa940c-94a3-4896-9ea6-d86e4a24644e}"/>
  <ImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <PBRImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <PBRCustomImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <InstallState state="1"/>
  <OsInstallAvailable state="0"/>
  <CustomImageAvailable state="0"/>
  <IsAutoRepairOn state="1"/>
  <WinREStaged state="0"/>
  <OperationParam path=""/>
  <OperationPermanent state="0"/>
  <OsBuildVersion path="19041.1.amd64fre.vb_release.191206-1406"/>
  <OemTool state="0"/>
  <IsServer state="0"/>
  <DownlevelWinreLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <IsWimBoot state="0"/>
  <NarratorScheduled state="0"/>
  <ScheduledOperation state="5"/>
</WindowsRE>
c:\>
c:\>
c:\>diskpart

Microsoft DiskPart version 10.0.19041.964

Copyright (C) Microsoft Corporation.
On computer: MININT-L6J212F

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> Select partition 1

Partition 1 is now the selected partition.

DISKPART> detail partition

Partition 1
Type    : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden  : Yes
Required: Yes
Attrib  : 0X8000000000000001
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2         Recovery     NTFS   Partition    529 MB  Healthy    Hidden

DISKPART> exit

Leaving DiskPart...

c:\>

dbdan22 · Nov 22, 2023

Weird characters at the top of the XML file. Let me go back and check, they're not on my main PC.

Hmmmmmmmmmmmm..........................

They only show up when you Type the xml file. When you go into Notepad they're not there.

xilolee · Nov 22, 2023

See: <WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{85fa940c-94a3-4896-9ea6-d86e4a24644e}"/>

My previous note: - guid for disk 0: "~~{d313364c-5675-4a63-9e92-e51d4fb95f63}~~"

They are different.
Is the current problem (that) the machine is not able to go in recovery mode?
If yes, are you able to edit the file ? (c:\Windows\System32\Recovery\ReAgent.xml)

dbdan22 · Nov 22, 2023

Yes I am able to edit

xilolee · Nov 22, 2023

Then edit it.

dbdan22 · Nov 22, 2023

To remove the weird characters? I did that, they weren't there in Notepad.

Otherwise I'm not understanding what to do............

dbdan22 · Nov 22, 2023

oh you want me to search for {85fa940c-94a3-4896-9ea6-d86e4a24644e} and replace it with {d313364c-5675-4a63-9e92-e51d4fb95f63}

xilolee · Nov 22, 2023

Yes, you can get the disk guid from diskpart, select disk 0, detail disk

dbdan22 · Nov 22, 2023

So let it be written. So let it be done!

Oh wait, that's Easter. This is Thanksgiving.

xilolee · Nov 22, 2023

Please, recheck if I got YOUR disk guid (it could be I got mine instead of yours...):

diskpart
select disk 0
detail disk

dbdan22 · Nov 22, 2023

ok just to be crystal clear:

Code:

X:\Sources>dir c:\Windows\System32\Recovery\ReAgent.xml
 Volume in drive C has no label.
 Volume Serial Number is 5CAE-3D75

 Directory of c:\Windows\System32\Recovery

11/22/2023  03:08 PM             1,104 ReAgent.xml
               1 File(s)          1,104 bytes
               0 Dir(s)  401,311,911,936 bytes free

X:\Sources>copy c:\Windows\System32\Recovery\ReAgent.xml c:\Windows\System32\Recovery\ReAgent.xml.bak
        1 file(s) copied.

X:\Sources>diskpart

Microsoft DiskPart version 10.0.19041.964

Copyright (C) Microsoft Corporation.
On computer: MININT-C46DE3A

DISKPART> sel disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

CT500P2SSD8
Disk ID: {05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1B00)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     C                NTFS   Partition    465 GB  Healthy
  Volume 2         Recovery     NTFS   Partition    529 MB  Healthy    Hidden
  Volume 3                      FAT32  Partition     99 MB  Healthy    Hidden

DISKPART> exit

Leaving DiskPart...

X:\Sources>notepad

X:\Sources>

The part in BOLD is the replacement GUID, from the line above..
Disk ID: {05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}
Correct?

xilolee · Nov 22, 2023

Yup, try it.

dbdan22 · Nov 22, 2023

Nope, still doing the same as above.

This is what I got......

Code:

Microsoft Windows [Version 10.0.19041.3208]
(c) Microsoft Corporation. All rights reserved.

X:\Sources>notepad

X:\Sources>diskpart

Microsoft DiskPart version 10.0.19041.964

Copyright (C) Microsoft Corporation.
On computer: MININT-AKGVN9S

DISKPART> sel disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

CT500P2SSD8
Disk ID: {05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1B00)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     C                NTFS   Partition    465 GB  Healthy
  Volume 2         Recovery     NTFS   Partition    529 MB  Healthy    Hidden
  Volume 3                      FAT32  Partition     99 MB  Healthy    Hidden

DISKPART> exit

Leaving DiskPart...

X:\Sources>type c:\Windows\System32\Recovery\ReAgent.xml
∩╗┐<?xml version='1.0' encoding='utf-8'?>

<WindowsRE version="2.0">
  <WinreBCD id="{05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}"/>
  <WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{85fa940c-94a3-4896-9ea6-d86e4a24644e}"/>
  <ImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <PBRImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <PBRCustomImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <InstallState state="1"/>
  <OsInstallAvailable state="0"/>
  <CustomImageAvailable state="0"/>
  <IsAutoRepairOn state="1"/>
  <WinREStaged state="0"/>
  <OperationParam path=""/>
  <OperationPermanent state="0"/>
  <OsBuildVersion path="19041.1.amd64fre.vb_release.191206-1406"/>
  <OemTool state="0"/>
  <IsServer state="0"/>
  <DownlevelWinreLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <IsWimBoot state="0"/>
  <NarratorScheduled state="0"/>
  <ScheduledOperation state="5"/>
</WindowsRE>
X:\Sources>

Disk ID: {05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776} = <WinreBCD id="{05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}"/>

Guid is the same.

But it's still the same blue screens. Sorry......

dbdan22 · Nov 22, 2023

oh @#*(&#@(* there are 2 places it needs to change ????

next line <WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{85fa940c-94a3-4896-9ea6-d86e4a24644e}"/> also ????

nope on my pc the two GUID's are different...... what is the 2nd GUID referring to????

xilolee · Nov 22, 2023

The line that has to be changed is:<WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{85fa940c-94a3-4896-9ea6-d86e4a24644e}"/>

The offset is correct.
What other line have you changed?

dbdan22 · Nov 22, 2023

I changed the first GUID:

<WinreBCD id="{05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}"/>

oops..... I goofed...... my mistake

I made a backup first.

dbdan22 · Nov 24, 2023

Hi,

I corrected the 1st 2 lines.

1st line is restored to the way it was.
2nd line has the GUID of Disk 0 from DISKPART DETAIL DISK.

No change, still same errors as above, will not go into recovery on F1.

This is the way ReAgent.xml looks now after the fix...........

Code:

X:\Sources>type c:\Windows\System32\Recovery\ReAgent.xml
<?xml version='1.0' encoding='utf-8'?>

<WindowsRE version="2.0">
  <WinreBCD id="{09c052b5-9fd4-11eb-b14f-faa3f7dbfc4f}"/>
  <WinreLocation path="\Recovery\WindowsRE" id="0" offset="1048576" guid="{05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}"/>
  <ImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <PBRImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <PBRCustomImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
  <InstallState state="1"/>
  <OsInstallAvailable state="0"/>
  <CustomImageAvailable state="0"/>
  <IsAutoRepairOn state="1"/>
  <WinREStaged state="0"/>
  <OperationParam path=""/>
  <OperationPermanent state="0"/>
  <OsBuildVersion path="19041.1.amd64fre.vb_release.191206-1406"/>
  <OemTool state="0"/>
  <IsServer state="0"/>
  <DownlevelWinreLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
  <IsWimBoot state="0"/>
  <NarratorScheduled state="0"/>
  <ScheduledOperation state="5"/>
</WindowsRE>
X:\Sources>diskpart

Microsoft DiskPart version 10.0.19041.964

Copyright (C) Microsoft Corporation.
On computer: MININT-6HV9SV8

DISKPART> sel disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

CT500P2SSD8
Disk ID: {05650DAD-0E6F-4E3B-8FBF-5DC3EDEC7776}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1B00)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     C                NTFS   Partition    465 GB  Healthy
  Volume 2         Recovery     NTFS   Partition    529 MB  Healthy    Hidden
  Volume 3                      FAT32  Partition     99 MB  Healthy    Hidden

DISKPART>

[SOLVED] Dell Optiplex won't boot into W10; don't know local Admin pass. FIX: I was able to change PW, went in recovery mode, did reset keeping settings&files

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