Error 0x80073712 Win Server 2019 standard

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jorgehgarzon]

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.4377

[===========================92.8%===================== ]
Error: 0x800f0954

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jorgehgarzon]

Microsoft Windows [Version 10.0.17763.4377]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.4377

[===========================92.7%===================== ]
Error: 0x800f0954

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>

 

[Maxstar]

Please provide the previous (persist logs) as well.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[jorgehgarzon]

Hi, attached!!

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jorgehgarzon]

Microsoft Windows [Version 10.0.17763.4377]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.4377

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\windows\system32>

great!! it works!! what is the next step? Do i try to update teh server?

 

[Maxstar]

Hi,

Yes, please attempt to update and let me know the result. If it fails attach a new copy of the CBS logs.

 

[jorgehgarzon]

Hi it failed!

I attached the CBS logs!!!

almost!!

 

[Maxstar]

2023-11-02 16:19:52, Info                  CBS    Doqe: Failed installing driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2023-11-02 16:19:52, Info                  CBS    Perf: Doqe: Install ended.
2023-11-02 16:19:52, Info                  CBS    Failed installing driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2023-11-02 16:19:52, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.
• Attach the file setupapi.dev.zip in your next reply.

 

[jorgehgarzon]

Hi, file attached!

 

[Maxstar]

Sorry, attached is not the requested file from: C:\Windows\INF\setupapi.dev.log

Please attach the highlighted file...

 

[jorgehgarzon]

sorry!!! attached the requested files

 

[Maxstar]

Hi,

Export registry key as hive file.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into the command prompt and press enter.

reg save "HKLM\SYSTEM\DriverDatabase" "%userprofile%\Desktop\DriverDatabase.hiv"

• Once done, a file will appear on your desktop, called DriverDatabase.hiv.
• ZIP this file and attach it to your next reply.

 

[jorgehgarzon]

attached the requested file

 

[Maxstar]

Hi,

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a C:\windows\System32\DriverStore\FileRepository\miradisp.inf_amd64_0126a10dea231570 > "%userprofile%\Desktop\Dirlist.txt"

 

[jorgehgarzon]

Hi, ready!!

 

[Maxstar]

Please run the following command as well and post the result.

certutil -hashfile C:\windows\System32\DriverStore\FileRepository\miradisp.inf_amd64_0126a10dea231570\miradisp.inf SHA256

 

[jorgehgarzon]

C:\windows\system32>certutil -hashfile C:\windows\System32\DriverStore\FileRepository\miradisp.inf_amd64_0126a10dea231570\miradisp.inf SHA256
SHA256 hash of C:\windows\System32\DriverStore\FileRepository\miradisp.inf_amd64_0126a10dea231570\miradisp.inf:
09a91dea120d82c26132d800b813d738c30da93354b9e3d88a2670c3d481ff0f
CertUtil: -hashfile command completed successfully.

C:\windows\system32>