[SOLVED] Error Code 800F0831 when installing updates on Server 2012 R2

[Sysnative Windows Update]

Did all have the same error code?

 

[AKazak]

Did all have the same error code?

This is an error I get on attempt to install all 5 important updates:

 

[Sysnative Windows Update]

OK, plan B. Please do not attempt updates until I say so.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4093114-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4093114-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[AKazak]

OK, plan B. Please do not attempt updates until I say so.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4093114-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4093114-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Please re-attach the update to the post.
Thank you.

 

[Sysnative Windows Update]

It's way too big to be attached. What's the problem with the link?

 

[AKazak]

It's way too big to be attached. What's the problem with the link?

Sorry I haven't noticed the link --- will try it now.

 

[AKazak]

OK, plan B. Please do not attempt updates until I say so.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4093114-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4093114-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

So far so good --- The operation completed successfully.
Logs: DropMeFiles – free one-click file sharing service

 

[Sysnative Windows Update]

OK, will prepare the next fix and post it after I get some sleep. Good night!

 

[Sysnative Windows Update]

Actually, here it is.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4103725-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4103725-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[AKazak]

Actually, here it is.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4103725-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4103725-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Logs: DropMeFiles – free one-click file sharing service

 

[Sysnative Windows Update]

Was it successful?

 

[AKazak]

Was it successful?

Yes, it was successful, that is without errors.

 

[Sysnative Windows Update]

Good. Please try updating again, one update at a time, but not KB3172614.

When one fails, let me know which one failed and attach CBS.log.

 

[AKazak]

Good. Please try updating again, one update at a time, but not KB3172614.

When one fails, let me know which one failed and attach CBS.log.

I tried to install 4/5 updates (except for KB3172614), but all of them failed.
Logs: DropMeFiles – free one-click file sharing service

 

[Sysnative Windows Update]

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4034681-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4034681-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[AKazak]

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4034681-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4034681-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Done without errors:

C:\Windows\system32>DISM /ONLINE /ADD-PACKAGE /PACKAGEPATH:%USERPROFILE%\Desktop\Windows8.1-KB4034681-x64.cab

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18778.1.3
[==========================100.0%========================= ]
The operation completed successfully.

 

[Sysnative Windows Update]

Try updates and attach CBS.log.

 

[AKazak]

Try updates and attach CBS.log.

Tried to install 5 updates, but all of them failed.
Logs: DropMeFiles – free one-click file sharing service

 

[Sysnative Windows Update]

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4012216-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4012216-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

If successful, go ahead and try updates.

 

[AKazak]

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB4012216-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4012216-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

If successful, go ahead and try updates.

Done without errors, but all 5 update failed to install: DropMeFiles – free one-click file sharing service