[SOLVED] Error windows update 0x80073712

[Spotuufd]

Hi Maxstar,

Please find the logs attached.

 

[Maxstar]

2023-08-16 09:25:17, Error                 CSI    00000009 (F) HRESULT_FROM_WIN32(14098) #5836294# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2023-08-16 09:25:17, Info                  CBS    Failed to EnumerateComponentDeployment, component: msil_microsoft-windows-n..ller-vswitchservice_31bf3856ad364e35_10.0.17763.2746_none_d8c4c3754db98165 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2023-08-16 09:25:17, Info                  CBS    Failed to load component owners on component: msil_microsoft-windows-n..ller-vswitchservice_31bf3856ad364e35_0.0.0.0_none_0b58166b7c53e31d, version: 10.0.17763.2746 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again and attach the latest CBS log.

 

[Spotuufd]

Please find the logs attached.

 

[Maxstar]

Run

ComponentsScanner again.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[Spotuufd]

Please find the file attached.

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again and attach the latest CBS log.

 

[Spotuufd]

The update installed successfully! Great work and thank you for persevering in finding a solution. I'll get you a donation for your work!

 

[Maxstar]

You're welcome. Glad to hear the update installed without any issues after the last fix, and thanks for your donation to Synative.
I will mark this thread as solved then.