Please carry out the instructions below. Reattempt installation of the update (KB3042058) afterwards, and let me know if the update installs.
Clear Transactional Logfiles
Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.
Click the Windows Start
button. Type CMD in the search bar, right-click Command Prompt and click
Run as administrator.
Copy and paste (right-click the Window + Paste) each bold line below one at a time into the Command Prompt. Press Enter on your keyboard after each line.
Type Y and press Enter on your keyboard if prompted, "Are you sure?".
Note: Ignore any failure messages.
fsutil resource setautoreset true %SystemDrive%\
attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*
attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
I followed the instructions.
Some command like del %SystemRoot%\System32\SMI\Store\Machine\*.blf and del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms failed because they don't find files.
Update has failed the same.
What can I do?
Whilst I appreciate it may appear we haven't made any progress, there are still steps we can take to troubleshoot this issue.
Thank you for your patience thus far.
Please carry out the instructions below. Ensure you do not try to install updates afterwards.
Important: The file must be saved in the same location as FRST64.exe.
NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.
Right-Click FRST64.exe and select
Run as administrator to run the programme.
Click Fix.
A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
Fix result of Farbar Recovery Scan Tool (x64) Version:24-02-2016
Ran by user (2016-02-25 21:57:49) Run:1
Running from C:\Users\user\Desktop
Loaded Profiles: user (Available Profiles: user)
Boot Mode: Normal
==============================================
fixlist content:
*****************
cmd: sc config trustedinstaller start=auto
cmd: net start trustedinstaller
cmd: fsutil resource setautoreset true %SystemDrive%\
cmd: attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
cmd: echo y | del %SystemRoot%\System32\Config\TxR\*
cmd: attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
cmd: echo y | del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
cmd: echo y | del %SystemRoot%\System32\SMI\Store\Machine\*.blf
cmd: echo y | del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
EmptyTemp:
*****************
DESCRIZIONE:
Modifica una voce di servizio nel Registro di sistema e nel
database del servizio.
SINTASSI:
sc <server> config [nome servizio] <opzione1> <opzione2>...
OPZIONI:
NOTA: il nome dell'opzione include il segno di uguale.
� necessario inserire uno spazio tra il segno di uguale e il valore.
type= <own|share|interact|kernel|filesys|rec|adapt>
start= <boot|system|auto|demand|disabled|delayed-auto>
error= <normal|severe|critical|ignore>
binPath= <NomePercorsoBinario>
group= <GruppoOrdineCaricamento>
tag= <yes|no>
depend= <Dipendenze (separate da / (barra))>
obj= <NomeAccount|NomeOggetto>
DisplayName= <nome visualizzato>
password= <password>
========= End of CMD: =========
========= net start trustedinstaller =========
Servizio richiesto gi� avviato.
Ulteriori informazioni sono disponibili digitando NET HELPMSG 2182.
Please repeat the FRST script instructions, only this time using the following script: View attachment Fixlist.txt Provide Fixlist.txt in your next reply. Thank you.
I mean that FixLog.txt has been generated and not FixList.txt.
Previous message has been written with smarphone and smartphone keyboard sometimes writes what it want.... and sometimes is amazing....
Important: The file must be saved in the same location as FRST64.exe.
NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.
Right-Click FRST64.exe and select
Run as administrator to run the programme.
Click Fix.
A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
Fix result of Farbar Recovery Scan Tool (x64) Version:24-02-2016
Ran by user (2016-02-29 13:14:05) Run:3
Running from C:\Users\user\Desktop
Loaded Profiles: user (Available Profiles: user)
Boot Mode: Normal
==============================================
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.0.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.1.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.2.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.3.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.4.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.blf" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms" => Scheduled to move on reboot.
Could not move "C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms" => Scheduled to move on reboot.
EmptyTemp: => 145.9 MB temporary data Removed.
Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2016-02-29 13:21:42)
"C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.0.regtrans-ms" => Could not move
"C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.1.regtrans-ms" => Could not move
"C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.2.regtrans-ms" => Could not move
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.3.regtrans-ms => Is moved successfully
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.4.regtrans-ms => Is moved successfully
"C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.blf" => Could not move
"C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf" => Could not move
"C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms" => Could not move
"C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms" => Could not move
==== End of Fixlog 13:21:43 ====
I see that there are several files that cannot be moved. Perhaps this the reason of update failures?
Fix result of Farbar Recovery Scan Tool (x64) Version:02-03-2016
Ran by SYSTEM (2016-03-02 15:04:44) Run:5
Running from h:\
Boot Mode: Recovery
==============================================
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.0.regtrans-ms => moved successfully
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.1.regtrans-ms => moved successfully
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.2.regtrans-ms => moved successfully
C:\windows\System32\Config\TxR\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.blf => moved successfully
C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf => moved successfully
C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms => moved successfully
C:\windows\System32\Config\TxR\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms => moved successfully