Failure when trying to upgrade to Windows 10 - 0xC1900101 - 0x40017

[GZed]

..also, I just found this one as well...

 

[Sysnative Windows Update]

Thank you. Along the FRST logs I'd already requested, I'd like to see the following:

$Windows.~bt\Sources\Rollback folder. It's likely going to be hidden, so make sure that you enable show hidden files and folders.

 

[GZed]

FRST logs

 

[GZed]

Rollback folder zipped up is here:
Rollback.zip

 

[Sysnative Windows Update]

Please uninstall the following:

Asmedia ASM106x SATA Host Controller Driver
Canon PosterArtist Lite
Download Navigator
Epson Connect Printer Setup
Epson Event Manager
Epson FAX Utility
EPSON Manuals
Epson PC-FAX Driver
EPSON Printer Finder
EPSON Scan
EPSON Scan OCR Component
EPSON Scan PDF Extensions
Epson Software Updater
EPSON WF-4640 Series Printer Uninstall
EpsonNet Config V3
EpsonNet Print
HiSuite
imagePROGRAF Status Monitor
LiveChat

Also unplug and printers/scanner and other unnecessary devices while we troubleshoot.

Once done, run a fresh FRST scan for me to check.

Thank you.

 

[GZed]

All programs listed for removal have been uninstalled.
System has been booted.
No devices plugged in except keyboard, mouse and the internal DVD-RW.
FRST ran again, see attached.

 

[Sysnative Windows Update]

Thank you. Please run this fix.

 

[GZed]

See Fixlog attached

 

[Sysnative Windows Update]

Good. Retry upgrading.

 

[GZed]

Failed again. Same error. Any other idea's?

 

[Sysnative Windows Update]

Okay, at this point, we have narrowed it down quite a bit. There are only a couple of options left.

Please provide a fresh FRST log.

 

[GZed]

Latest FRST logs attached

 

[Sysnative Windows Update]

Please uninstall everything from
Apple
Etron USB3.0 Host Controller
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology enterprise

Then run this fix.

 

[GZed]

Ok, that's done. See new Fixlog attached

 

[Sysnative Windows Update]

Great!

Please ensure that you have the latest nVidia drivers: Download Drivers | NVIDIA

 

[GZed]

Yes, I did that earlier. The Geforce driver is dated 3rd April 2020.

 

[Sysnative Windows Update]

Okay, then do this:

1. Temporarily uninstall your LAN driver and unplug the cable from the machine.
2. Create a new local admin user account and call it Test.
3. Sign into Windows with that account.
4. Attempt the upgrade from the iso.

Note: If you don't have the iso, please download it prior to uninstalling and unplugging your network.

 

[GZed]

I can't do that just yet, because I'm working on this PC remotely and I wont be back there for over a week.
The files and folders from the latest Win10 ISO have been extracted into a folder called "C:\Win10_1909", which is where I have been running the upgrade from up until now.
I will go ahead and I try the upgrade one more time. If it fails again I'll have to leave it until I can go out there and work on it with the NIC disabled/uninstalled.
Thanks a lot for all your help.

 

[Sysnative Windows Update]

Okay.

 

[GZed]

Sadly still failed, but with a different error this time:
0xC1900101 - 0x20017
The installation failed in the SAFE_OS phase with an error during BOOT operation