[SOLVED] First Post - Windows 7 Update Failure

I already wandered why an already fixed corruption is reported as a problem again.
Provide a fresh copy of the components hive.
 
Remove Updates Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it,then press enter.
    wusa /uninstall /KB:4493472
  4. When completed, copy and paste the following command into it,then press enter.
    wusa /uninstall /KB:4474419
  5. Let me know if it says it was successful or if there are any errors.
 
For KB4493472 the following message was displayed.

"The update KB4493472 is not installed on this computer."

KB4474419 was removed.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

Fixlog, Command Prompt screen shot and CBS files are attached.
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    92.1 KB · Views: 1
  • DISMFail_KB4054518_01312024.jpg
    DISMFail_KB4054518_01312024.jpg
    76 KB · Views: 1
  • CBS.zip
    CBS.zip
    384.5 KB · Views: 1
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4048957;KB4493472;KB4474419 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

Fixlog, Command Prompt screen shot and CBS files are attached.
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    2.2 KB · Views: 0
  • DISMFail_KB4054518_02032024.jpg
    DISMFail_KB4054518_02032024.jpg
    75.3 KB · Views: 1
  • CBS.zip
    CBS.zip
    576.7 KB · Views: 1
Also, since attempting this DISM operation, the computer is super sluggish. This seems to happen about half the time. A restart will usually fix it so I'd like to know if that is OK.
 
The corruption is severe and hard to fix. That most likely causes the delay after a fix is applied.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

Fixlog, Command Prompt screen shot and CBS files are attached.
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    1.8 KB · Views: 0
  • DISMFail2_KB4054518_02032024.jpg
    DISMFail2_KB4054518_02032024.jpg
    76.1 KB · Views: 1
  • CBS.zip
    CBS.zip
    173.7 KB · Views: 1
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

Fixlog, Command Prompt screen shot and CBS files are attached.
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    3.1 KB · Views: 0
  • DISMFail3_KB4054518_02032024.jpg
    DISMFail3_KB4054518_02032024.jpg
    77 KB · Views: 2
  • CBS.zip
    CBS.zip
    361.5 KB · Views: 1
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

Fixlog, Command Prompt screen shot and CBS files are attached.
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    2.8 KB · Views: 1
  • DISMFail_KB4054518_02042024.jpg
    DISMFail_KB4054518_02042024.jpg
    76.7 KB · Views: 1
  • CBS.zip
    CBS.zip
    552.5 KB · Views: 1
Provide a fresh copy of the components hive.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each.

    cd C:\temp
    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  4. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  5. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 

Attachments

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