Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 3:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the file SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 3:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
I'm on the laptop again. The last SFCFix killed the PC. It's responding exactly the same as if I ran sfc /scannow. No BSOD but a black screen with a cursor that moves with the mouse but otherwise unresponsive.
I'm restoring the computer as I write this but it's going to take a few hours. Whatever change you made with this latest SFCFix is the one that breaks this machine.
I'm restoring the computer as I write this but it's going to take a few hours. Whatever change you made with this latest SFCFix is the one that breaks this machine.
The computer is back up and running. Yes, good thing we had the image. And hopefully you now know what caused the problem. If it's something I would understand then please try and explain it.
Not sure why this failed. Its a valid part of a particular KB.
Lets skip this part and move on.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
The KB was partially installed. We removed it but are left with references to it which we need to fix manually, one at a time.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command sfc /verifyonly in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.