[SOLVED] First Post - Windows 7 Update Failure

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

 

[MarMax]

SFCfix file is attached.

We are heading out to the desert for a couple of days. Leaving in the morning and returning Tuesday late. As always, your continued support is much appreciated.

 

[PeterJ]

Have a nice trip. We just wait on your next reply.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
After that, run the command sfc /scannow in an elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MarMax]

Had a nice trip. SFCFix and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
After that, run the command sfc /scannow in an elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MarMax]

SFCFix and CBS files are attached. The sfc/ scannow screenshot is also attached since it looks clean.

 

[PeterJ]

Great. Check Windows Update and report the result.
Provide a screenshot of the available important updates.

 

[MarMax]

Important updates screenshot is attached.

 

[PeterJ]

Try to install KB3035126 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MarMax]

KB3035126 installed successfully. CBS file is attached.

 

[PeterJ]

Great. Try to install KB3075226 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MarMax]

KB3075226 installed successfully. I've not restarted. Should I restart after each successful update or is that not necessary?

 

[PeterJ]

No, you need to restart only when Windows asks for it.

Try to install KB3156016 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MarMax]

KB3156016 installed successfully.

 

[PeterJ]

Great. Try to install KB890830 only and report the result.

 

[MarMax]

KB890830 installed successfully. I also did another image just before installing it.

 

[PeterJ]

Ok. Try to install KB4534310 only and report the result.

 

[MarMax]

KB4534310 seems to be installed successfully. It required a restart and the computer went into system repair and finished with the can not repair message (attached screen image). I selected Don't Send and then Finish and the computer shut down. I restarted and it started up OK.

 

[PeterJ]

Provide a fresh screenshot of the available important updates.

 

[MarMax]

KB4534310 is back on the list so I'm not sure what happened with that. Maybe the system repair removed the install. Screenshot is attached.