Acer product support/drivers for your system -
Product support
Thank you for the msinfo32 NFO file.
Well, my bright idea of hoping that the manufacturer support site would have an updated wifi driver sure back-fired.
All they have are old, out-dated wifi drivers - Atheros is the first and last items listed -
View attachment 45901
Keep in mind in the future to buy only those systems with Intel wifi as it is pretty much the only vendor that absolutely keeps on top of driver updates. Intel and Realtek have 2019 updated drivers out for just about all of their Ethernet and wifi devices going back nearly 15 years (when the systems were manufactured).
I have an 11 year old (2008) HP 1020-us Core2Duo system here that has an updated 2019 Intel wifi driver and runs Windows 10 x64. Another system here is a 10 year old (2009) Sony Vaio Core2Duo system with an Atheros wifi and I cannot find drivers for it for Windows 8.1 or W10, so I can only run Windows 7 on it.
What anti-virus are you running?
Do you have a 3rd party firewall installed? (Like one from Norton Internet Security, Kaspersky, etc...).
Regards. . .
jcgriff2
p.s. how old is the system? Is it still covered under warranty?