[SOLVED] KB2919355 does not install, windows server 2012 R2

K

kelvin55

Active member
Joined
Oct 10, 2019
Posts
33
Hello, I have been browsing the internet for several hours tending to various solutions, but without success.
help,thanks

Edit :
Tested at moment :

1*
Manual installation of KB2919355 = does not work,
same issue as windows update occurs, installation is completed, but when rebooting the system, installation is reversed, and cbs log is generated
https: //www.microsoft.com/en-us/download/details.aspx? Id = 42334

2*
Later in the KB2919355 installation instructions, I saw the following key
"KB2919442 is a prerequisite for upgrading to Windows Server 2012 R2 and must be installed before attempting to install KB2919355."
As long as KB2919442 is installed first, KB2919355 can be installed.
Download Update for Windows Server 2012 R2 (KB2919442) from Official Microsoft Download Center
Tested manual installation KB2919442 = Failed (Windows update standalone installer) "The update is not applicable to your computer"
According to forum sources error happens because installed windows version already contains update



C:\Windows\Logs\CBS with error 0x80071a91
you can see here download full of CBS LOG CbsPersist_20191010001431

Windows Server 2012 R2
My current updates :
1491703
 
Thanks. I do believe that we are dealing with something more complex, but I want to start with the basics:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
softwaremaniac said:
Thanks. I do believe that we are dealing with something more complex, but I want to start with the basics:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Click to expand...

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>


CBS.log
 
Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
softwaremaniac said:
Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...


Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\Windows\system32>

CBS
 
I will attempt to rebuild it now.

Warning: This will automatically reboot the Server!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Thanks. Nice song, btw 🙃

In general, are you able to update any of your drivers?

The error I'm seeing is this:

Code: 
>>>  [Install Driver Updates]
>>>  Section start 2019/10/09 13:03:41.901
      cmd: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17709_none_fa7932f59afc2e40\TiWorker.exe -Embedding
     sto: Image State        = Specialized
     sto: Image Architecture = amd64
     sto: Transaction        = CbsDriversAndPrimitives
     sto: Driver Updates     = 34
!!!  sto: Failed to open Driver Store. Error = 0x00001A91
<<<  Section end 2019/10/09 13:03:41.901
<<<  [Exit status: FAILURE(0x00001a91)]
 
softwaremaniac said:
Thanks. Nice song, btw 🙃

In general, are you able to update any of your drivers?

The error I'm seeing is this:

Code: 
>>>  [Install Driver Updates]
>>>  Section start 2019/10/09 13:03:41.901
      cmd: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17709_none_fa7932f59afc2e40\TiWorker.exe -Embedding
     sto: Image State        = Specialized
     sto: Image Architecture = amd64
     sto: Transaction        = CbsDriversAndPrimitives
     sto: Driver Updates     = 34
!!!  sto: Failed to open Driver Store. Error = 0x00001A91
<<<  Section end 2019/10/09 13:03:41.901
<<<  [Exit status: FAILURE(0x00001a91)]
Click to expand...


hello,haha have some good songs on this link
music

about drivers, I contacted server support (dedicated) to pass information on this topic, I received this answer:
"Regarding the drivers update which you have been mentioned is not supported as what we think.
You will need to contact Microsoft support regarding this issue as they will assist you in installing the update. "

do you have something in mind for us to solve on our own ..? which update, I tried everything
thank you very much
 
Thanks for the link.

Guys usually come to us after MS support gives up or advises to reinstall, which I avoid recommending unless I really think that there is no other way.

Please do the following, so I could get a better insight into what's installed.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
hello,link AFlog
yes i am seeing your commitment to help resolution, commitment and rare skills to see, thanks
Anything, if you want, I can send you a private mp with login to access this machine and check.
 
Okay, I've noticed something interesting in the log.

Upload Drivers Hive[/B]

  1. Navigate to C:\Windows\System32\config
  2. Right-click on the current DRIVERS file and select copy
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  3. Right-click on your Desktop and select paste
  4. Right-click on the DRIVERS file on your Desktop and select Send To -> Compressed (zipped) Folder
  5. Upload the zip from your Desktop to a file sharing service such as Dropbox or OneDrive or SendSpace and include the link with your reply.
 
Looks good. Please navigate to your Device Manager and you should see a bunch of devices with yellow triangles/exclamation marks next to them. Try updating one of them and let me know what the error is.
 
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