[SOLVED] KB5013942 failed with error 0x800f0922

Please run the following command as well, attach the new services.txt file.
Code: 
WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
 
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command line and press Enter.
Code: 
reg export "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog" "%userprofile%\desktop\regexp.txt"
  • When finished, a logfile called regexp.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
Hi,

Open a elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code: 
dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-s..-component-issuance_31bf3856ad364e35_10.0.19041.1682_none_b6659a44fd89f0eb > "%userprofile%\Desktop\Dirlist.txt"
 
Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Edition Windows 10 Pro N
Version 21H2
Installiert am ‎02.‎11.‎2021
Betriebssystembuild 19044.1469
Leistung Windows Feature Experience Pack 120.2212.3920.0
 
Thanks, it's a little unclear what is the cause of the rollback, maybe we need to use Process Monitor to get more info what's happening. But first run the following command.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.
Code: 
DISM /online /cleanup-image /RestoreHealth
Take a screenshot of the commandprompt window and paste it into your next reply.
 
Requested screenshot:
Unbenannt.PNG

Translated part:
100.0% The restore operation was completed successfully.
The operation was completed successfully.
 
For your information:
I don't know when and why but the problematic update changed from KB5013942 to KB5014699. I didn't recognised it in first place cause the symptom is the same with the new failing update then with the old failing one.
And during that time other updates are installed sucessfully, from which i would conclude that the old failing update was just replaced by the new one.

Unbenannt.png
 
Hi,

Thanks for the additional information, please run the following fixlist to check the Spoftware Protection Service.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

The registry and system files looks fine, so I've checked all the CBS_persist logs again and noticed the following info line.
Code: 
2022-05-20 00:13:21, Info                  CSI    0000102e BFSVC: 'System partition is not in a space'

1. Open the start menu and type diskmgmt.msc and press enter.
2. Enlarge this Window and take a screenshot and post it into your next reply.
 
Hi,

Capture Process Monitor BootLog
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Select the Options....Enable Boot Logging option. A Enable Boot Logging dialog will come up. Just click OK.
3. Create a folder on your desktop named BootLog.
4. Run Windows Update. Let the machine reboot and revert just like it has in the past.
5. After the machine has rebooted and come back up to the desktop, open Process Monitor again. A message box will come up telling you that a log of boot-time activity was created and ask if you wish to save it. Click Yes and save to the BootLog folder on your desktop.
6. This may take some time as it converts the boot-time data. Allow it to finish.
7. Zip up the entire BootLog folder on your desktop and upload to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free.
 
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