[SOLVED] KB5013942 failed with error 0x800f0922

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Reboot the system and try to update Windows, if it fails attach a new copy of the CBS log.

 

[McMetrox]

Requested file, restarting system and trying to update ...

 

[McMetrox]

And update fails... requested CBS log folder

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[McMetrox]

Requested files

 

[Maxstar]

Applikationsfehler:
==================
Error: (06/29/2022 06:27:12 PM) (Source: Software Protection Platform Service) (EventID: 8211) (User: )
Description: Fehler bei der Aktualisierung der Windows-Lizenz- und Product Key-Tokens: 0x8007000D.

Hi,

Is this version of Windows legal and correctly activated? If so, please perform the following.

Follow these instructions to rebuild the tokens.dat file.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following commands one at a time into the command prompt and press enter after each.
• Note: When you see the "The Software Protection service is not started" message, you can ignore it.

net stop sppsvc
ren %SystemRoot%\system32\spp\store\2.0\tokens.dat tokens.bkp
net start sppsvc
cscript.exe %SystemRoot%\system32\slmgr.vbs /rilc

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[McMetrox]

Output in cmd was quiet much so i copied the output to the attached textfile. Didn't see any errors so far

 

[Maxstar]

This looks good, please check the activation status:

• Press the Windows icon on the keyboard together with the letter I, to get into the Settings..
• Choose Update & Security and from the menu at the left Activation.
• Your activation status will be listed next to Activation:

 

[McMetrox]

It says "Windows is activated using your organization's activation service". No pop-up telling me another story so far

 

[Maxstar]

Okay, please try to Update Windows, if it fails perform a new scan with FRST and post both logs, as well a new copy of the CBS log.

 

[McMetrox]

Update fails again. Requested files

 

[Maxstar]

Still the same error, please run the following command in a elevated command prompt and post the result.

slmgr.vbs /dlv

 

[McMetrox]

"Product key not found" ... okay?!

 

[Maxstar]

Can you please try to reactivate the system with the Product Key of Windows 10 Pro N? Use the following commands in a elevated command prompt.

slmgr /ipk ABCDE FGHIJ KLMNO PQRST UVWXY
slmgr /ato

 

[McMetrox]

Finally ... Thank you so so much

 

[McMetrox]

Donation done

 

[Maxstar]

You're welcome, and thanks for the donation to Sysnative....

In the latest FRST logs I've noticed that an update for .NET failed as well, but both are installed without any problems now?

Error: (06/30/2022 12:33:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT-AUTORITÄT)
Description: Installationsfehler: Die Installation des folgenden Updates ist mit Fehler 0x800f0922 fehlgeschlagen: 2022-06 Kumulatives Update für Windows 10 Version 21H2 für x64-basierte Systeme (KB5014699)

Error: (06/30/2022 12:33:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT-AUTORITÄT)
Description: Installationsfehler: Die Installation des folgenden Updates ist mit Fehler 0x800f0922 fehlgeschlagen: 2022-06 Kumulatives Update für .NET Framework 3.5 und 4.8 für Windows 10 Version 21H2 für x64 (KB5013887)

 

[McMetrox]

Both updates are installed right away and no update installation pending anymore.

 

[Maxstar]

Great. I'll mark this thread as solved!..