Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
- Download the attachment fixlist.txt and save it to your desktop.
- Right-click on FRST64.exe and select "Run as administrator".
- Press the Fix button.
- The tool will now process fixlist.txt.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
- Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Download
esetonlinescanner.exe.
Double-click on it to start it.
Click
Computerscan
In the window "Choose a scantype", click
Full Scan.
In the window "Detection of Potentially Unwanted Applications", select
Enable ESET to detect and quarantaine potentially unwanted applications.
Click
Start scan
The scanner will update itself first and start afterwards. This might take several hours to complete so please be patient.
Note: Do NOT click on 1 of 5 information fields that appear during the scan. It could start the installation of "ESET Internet Security". You can still abort this.
Do not use the computer for other purposes during the scan.
When the scan is completed, click "
Save scan log", enter the filename "
Eset.txt" and save in on your desktop.
Click several times on
Continue to finish and close the "esetonlinescanner".
Attach the file "
Eset.txt" on your desktop to your next reply.