[SOLVED] need help

tried no luck
(then again took me 10 min to figure this morning that had chrome muted when went outside with laptop)
 
looking at that i'm thinking the problem PROBABLY software not hardware
 
I only see results from the 7th, and all of those tests are in read only mode. This might take quite a while to run the test, so you may want to schedule the disk check then reboot and let it run overnight.

chkdsk /r

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    chkdsk /r

  4. Reboot
  5. Download ListChkdskResult.exe (by SleepyDude) from the link below:

    https://dl.dropboxusercontent.com/u/12354842/My Tools/ListChkdskResult.exe
  6. Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!
 
Looks like the filesystem is okay :)

Code:
2017-01-11 17:05:48, Info                  CSI    00001db0 [SR] Beginning Verify and Repair transaction
2017-01-11 17:05:52, Error                 CSI    00001db1 (F) STATUS_OBJECT_NAME_NOT_FOUND #3798845# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0, name= ("null")}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xf74647b1e0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[121]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-f..etype-yugothiclight_31bf3856ad364e35_10.0.14393.82_none_326eb39ed6110748'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xf74647b1c0, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2017-01-11 17:05:52, Error                 CSI    00001db2@2017/1/11:23:05:52.769 (F) onecore\base\wcp\sil\merged\ntu\ntsystem.cpp(2898): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2017-01-11 17:05:52, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2017-01-11 17:05:53, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20170111041012.log to WER report.
2017-01-11 17:05:53, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20170111023900.log to WER report.
2017-01-11 17:05:53, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20170111012731.log to WER report.
2017-01-11 17:05:53, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2017-01-11 17:05:53, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-01-11 17:05:53, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-01-11 17:06:15, Error                 CSI    00001db3 (F) STATUS_OBJECT_NAME_NOT_FOUND #3798844# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
2017-01-11 17:06:15, Error                 CSI    00001db4 (F) STATUS_OBJECT_NAME_NOT_FOUND #3798843# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0xf74647bc00->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-f..etype-yugothiclight_31bf3856ad364e35_10.0.14393.82_none_326eb39ed6110748"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
[gle=0xd0000034]
2017-01-11 17:08:24, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP

Let's replace the missing file.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Download SFCFix.zip from Sendspace.com - send big files the easy way

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.
 
Let's try DISM again.

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

    Dism /Online /Cleanup-Image /RestoreHealth

  3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

    C:\Windows\Logs\CBS\CBS.log

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
 
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