Number of errors on my laptop. I think all relate to my windows still not being able upgrade to Sp1

[Gareth]

Hi changed settings rebooted the laptop then ran windows update again with the same result. Have attached snips

Regards

Gareth

 

[PeterJ]

Go to Control Panel - Windows Update - Change settings.
Select Download updates but let me choose whether to install them.
Click OK.

Reboot the machine.
Check Windows Updates manually and report the result first. Do not install updates yet.

 

[Gareth]

Did as you instructed still no different after reboot and manually updating windows

Same as previous Snip files

Regards

Gareth

 

[PeterJ]

Click the Start-button and select Run.
Type msconfig and press Enter to open 'System Configuration'.
Open the tab Services.
At the bottom, put a checkmark at "Hide all Microsoft services".
Click Disable all.

Restart the machine.
Check Windows Update again and report the result.

 

[Gareth]

Hi here are the results after doing the above mentioned

Regards

Gareth

 

[PeterJ]

Open an elevated command prompt window.
Copy and paste msiexec -? into the command prompt window and press enter.
A window should popup with some information.
Take a screenshot of that and paste it into your next reply.

 

[Gareth]

Hi Peter I have attached the request result.

Regards

Gareth

 

[PeterJ]

That looks good.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

 

[Gareth]

Hi Peter I have attached the result

Regards

Gareth

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

 

[Gareth]

Hi Peter have attached fixlog file below

Regards

Gareth

 

[PeterJ]

Try Windows Update again and report the result.

 

[Gareth]

Hi Peter have attached the result of running windows update.

Regards

Gareth

 

[PeterJ]

Open Internet Explorer.
Copy and paste the follow link into the addressbar and press enter.
https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab

It should try to download the file wuident.cab. Does that happen or not ?

 

[Gareth]

Hi Peter I went to the site it gave me a privacy error something to do with certificates
I have attached a snip but did manually download the zip file wuident.cab. Do i need to run the file once I unzip it? I will be unavailable from 27/06 until 29/06 as I will be travelling to the UK from SA

Regards

Gareth

 

[PeterJ]

Do i need to run the file once I unzip it?

No, I just wanted to know what happens.
Click the proceed to... link in your screenshot and follow the directions given.

No problem if you do not post while you are traveling. We'll just wait.

 

[Gareth]

Hi Peter I cannot duplicate what happened the first time as it just opens my download manager to download the file.

Regards

Gareth

 

[PeterJ]

Why do you need a download manager ?
Uninstall Free Download Manager, reboot and try Windows Update again.