[SOLVED] Please Help me recover Windows Update on my Asus z97mplus (different machine than last time you helped:( )

Did you run FRST64 as administrator ?
 
Yes I did - and , too found it odd about the access denied registry entries. So, what do I do now; should I log on as the administrator or in safe mode to run it? Or is there way to take ownership of the entries and fix them? Just throwing out my own random thought here.
 
Provide a fresh copy of your Software hive in a private message. I will modify and send it back to you so you can replace it completely.
In the meantime do not install any software and leave the machine running.
 
Step 1:

SOFTWARE Hive Replacement with RegBak
Warning: This fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good.
  1. Close all open programs and save all your work. You will need to reboot the machine during this process.
  2. Download the SOFTWARE.ZIP from the private message I sent you.
  3. Right-click on SOFTWARE.ZIP and select Extract All.... Ensure the "Show extracted files when complete" checkbox is checked and click the Extract button.
  4. The software hive will be extracted. You will see the file named SOFTWARE (no extension)
  5. Copy the SOFTWARE hive to where you previously saved a backup. It should be (C:\Windows\RegBak\PC-NAME\DATE\Windows\System32\Config)
    2014-10-1818_56_49-config_zpscbb8aad0.png
  6. Overwrite the one that is currently there when prompted.
  7. Open RegBak by click Start and selecting Registry Backup and Restore. Highlight the backup in the list (it should be the one date today), and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.
Let me know if the hive was replaced or if there were any errors.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
the registry software hive restore completed without any problems and the pc rebooted as you said. this is the new checksur.log
 

Attachments

this is the new checksur.log
Click to expand...
This can't be. It looks the one you posted in message #19.

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
So sorry - you are correct - in my haste I attached the wrong log file

I did rerun SURT this morning and here is the file it generated - my apologies for injecting confusion into the system!
 

Attachments

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:3161608
  4. Let me know if it says it was successful or if there are any errors.
 
Done as instructed - the pc rebooted to complete unistallation and took about 2 minutes in the preparing to configure windows stage after the reboot; then the logon and time to desktop very fast as normal
 
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Well done.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4284826
  4. Let me know if it says it was successful or if there are any errors.
 
FRST Registry Search
  1. Click your Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4284826 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

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