[SOLVED] Problem with SFC and Windows Update
- Thread starter Conobono
- Start date
BrianDrab
Emeritus
OK, let's do the following. Let me know when complete.
Replace Components Hive
1. Download componentsnew.zip to your desktop.
2. Right-click on componentsnew.zip and select Extract All...
3. Ensure "Show extracted files when complete" is checked and click the Extract button.
4. The componentsnew folder will open and you will see the components file inside it.
5. Right-click on the components file and select copy.
6. Open Registry Backup and Restore (regback) again.
7. Right-click on the most recent backup and select Explore Backup...
8. This will bring you into the folder where the backup was made. You should see a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see an existing file named COMPONENTS.
9. Right-click in a blank area of this window and select paste. You will be prompted that "There is already a file with the same name in this location". Click Copy and Replace.
10. You may receive another dialog asking for confirmation. Click the Continue button if you do.
11. You may close this window now. It will bring you back to the Regsitry Backup and Restore window showing your backups.
12. Ensure that the most recent backup is still selected and click the Restore... button.
13. Click the Advanced Options link at the bottom of the screen.
14. Change the Restoration Mode to Copy Files. You will receive a warning about changing this setting. Answer Yes to continue.
15. Click the OK button on this screen.
16. Click the Start button. You will be prompted asking if you are sure. Answer Yes.
17. Once complete you will see it say Finished. Then you can click the Cancel button on the Registry Restore screen.
18. Close any remaining open windows and programs and reboot the machine.
Replace Components Hive
1. Download componentsnew.zip to your desktop.
2. Right-click on componentsnew.zip and select Extract All...
3. Ensure "Show extracted files when complete" is checked and click the Extract button.
4. The componentsnew folder will open and you will see the components file inside it.
5. Right-click on the components file and select copy.
6. Open Registry Backup and Restore (regback) again.
7. Right-click on the most recent backup and select Explore Backup...
8. This will bring you into the folder where the backup was made. You should see a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see an existing file named COMPONENTS.
9. Right-click in a blank area of this window and select paste. You will be prompted that "There is already a file with the same name in this location". Click Copy and Replace.
10. You may receive another dialog asking for confirmation. Click the Continue button if you do.
11. You may close this window now. It will bring you back to the Regsitry Backup and Restore window showing your backups.
12. Ensure that the most recent backup is still selected and click the Restore... button.
13. Click the Advanced Options link at the bottom of the screen.
14. Change the Restoration Mode to Copy Files. You will receive a warning about changing this setting. Answer Yes to continue.
15. Click the OK button on this screen.
16. Click the Start button. You will be prompted asking if you are sure. Answer Yes.
17. Once complete you will see it say Finished. Then you can click the Cancel button on the Registry Restore screen.
18. Close any remaining open windows and programs and reboot the machine.
BrianDrab
Emeritus
Good! Now do the following so I can see what other corruption we may have. This will also tell me if you did it correctly. Thanks.
SFC Scan
1. Right-click on the Start
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
SFC Scan
1. Right-click on the Start
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
BrianDrab
Emeritus
That's was expected. OK, I need a current copy of your components hive.
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
BrianDrab
Emeritus
Thanks. This proves you did the previous steps properly. We're past the 1st corruption but I see several more. The type of corruption I'm seeing normally means you have a hardware issue. The likely culprit would be bad RAM. But it could be the hard drive or even motherboard. Did you change or add any RAM recently?
What I would like to have you do is a Memory test. You will need to close everything you are working on and you won't be able to use your machine until the test is done.
1. Click your start button and type memory.
2. Windows Memory Diagnostic will come up in the search results. Please click this.
3. Select Restart now and check for problems (recommended).
4. Let me know when this is complete and especially if you see any errors.
5. We'll check the log afterwards.
What I would like to have you do is a Memory test. You will need to close everything you are working on and you won't be able to use your machine until the test is done.
1. Click your start button and type memory.
2. Windows Memory Diagnostic will come up in the search results. Please click this.
3. Select Restart now and check for problems (recommended).
4. Let me know when this is complete and especially if you see any errors.
5. We'll check the log afterwards.
The memory test seems to be OK.
I installed a new SSD in my computer about 6 weeks ago. I had been out of town while having some renovations done. I suspect that the people who did the renovations handled the computer roughly, because I was unable to clone the old system hard drive and later discovered it had some bad sectors. (I removed it from the computer.) I did a fresh install of Windows 10 on the SSD but encountered problems. It is not inconceivable that there is a problem with the motherboard or the second hard drive. I would be surprised if the SSD if bad.
I installed a new SSD in my computer about 6 weeks ago. I had been out of town while having some renovations done. I suspect that the people who did the renovations handled the computer roughly, because I was unable to clone the old system hard drive and later discovered it had some bad sectors. (I removed it from the computer.) I did a fresh install of Windows 10 on the SSD but encountered problems. It is not inconceivable that there is a problem with the motherboard or the second hard drive. I would be surprised if the SSD if bad.
BrianDrab
Emeritus
Thanks for the info. Let's try to clean up what I can see then.
Please do the following.
Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Code:
2016-03-11 20:09:38, Info CSI 00000004 Mismatch between identity keyform and parent key name: [l:76 ml:140]"msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a28afd8bea8cb6c" vs. [l:76]"msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c" on identity System.Configuration, version 4.0.10586.0, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a}
2016-03-11 20:09:38, Info CSI 00000005 Mismatch between identity keyform and parent key name: [l:77 ml:140]"msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-s_5ea49fde03d2fecc" vs. [l:78]"msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594" on identity System.Core.Resources, version 4.0.10586.0, arch msil, culture [l:5]"en-}s", versionScope neutral, pkt {l:8 b:b77a5c561934e089}
2016-03-11 20:09:38, Error CSI 00000006 (F) Unable to parse identity version: [l:11]"4.0.90586.0"Please do the following.
Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
- Download the file below, SFCScript.txt, and save this to your Desktop.
- Save any open documents and close all open windows.
- On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
- Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
- SFCFix will now process the script.
- Upon completion, a file should be created on your Desktop: SFCFix.txt.
- Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-12 19:36:55.228
Microsoft Windows 10 Build 10586 - amd64
Using .txt script file at C:\Users\Leslie Cohn\Desktop\SFCScript.txt [0]
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
RegistryScript:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2016-03-12 19:36:56.883
Script hash: 6nZR2h5IJ7+rr17lTNVXxJ0CL7EXynR3HHEjZLVGnCM=
----------------------EOF-----------------------
Start time: 2016-03-12 19:36:55.228
Microsoft Windows 10 Build 10586 - amd64
Using .txt script file at C:\Users\Leslie Cohn\Desktop\SFCScript.txt [0]
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_10.0.10586.0_en-us_c4010fb13ef93bbe.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594.
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.da|a.datasetextensions.resources_b77a5c561934e089_4.0.10586.0_en-us_367c98a476c276f9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.data.datasetextensions.resources_b77a5c561934e089_10.0.10586.0_en-}s_13478id1348ecf31.
RegistryScript:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2016-03-12 19:36:56.883
Script hash: 6nZR2h5IJ7+rr17lTNVXxJ0CL7EXynR3HHEjZLVGnCM=
----------------------EOF-----------------------
BrianDrab
Emeritus
I knew it couldn't be that easy. OK, let's do the following. Let me know when complete. Please follow the steps exactly. It may also help to delete any zip files we have been working with off your desktop to avoid any confusion.
Replace Components Hive
1. Download componentsnew2.zip to your desktop.
2. Right-click on componentsnew2.zip and select Extract All...
3. Ensure "Show extracted files when complete" is checked and click the Extract button.
4. The componentsnew2 folder will open and you will see the components file inside it.
5. Right-click on the components file and select copy.
6. Open Registry Backup and Restore (regback) again.
7. Right-click on the most recent backup and select Explore Backup...
8. This will bring you into the folder where the backup was made. You should see a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see an existing file named COMPONENTS.
9. Right-click in a blank area of this window and select paste. You will be prompted that "There is already a file with the same name in this location". Click Copy and Replace.
10. You may receive another dialog asking for confirmation. Click the Continue button if you do.
11. You may close this window now. It will bring you back to the Regsitry Backup and Restore window showing your backups.
12. Ensure that the most recent backup is still selected and click the Restore... button.
13. Click the Advanced Options link at the bottom of the screen.
14. Change the Restoration Mode to Copy Files. You will receive a warning about changing this setting. Answer Yes to continue.
15. Click the OK button on this screen.
16. Click the Start button. You will be prompted asking if you are sure. Answer Yes.
17. Once complete you will see it say Finished. Then you can click the Cancel button on the Registry Restore screen.
18. Close any remaining open windows and programs and reboot the machine.
Replace Components Hive
1. Download componentsnew2.zip to your desktop.
2. Right-click on componentsnew2.zip and select Extract All...
3. Ensure "Show extracted files when complete" is checked and click the Extract button.
4. The componentsnew2 folder will open and you will see the components file inside it.
5. Right-click on the components file and select copy.
6. Open Registry Backup and Restore (regback) again.
7. Right-click on the most recent backup and select Explore Backup...
8. This will bring you into the folder where the backup was made. You should see a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see an existing file named COMPONENTS.
9. Right-click in a blank area of this window and select paste. You will be prompted that "There is already a file with the same name in this location". Click Copy and Replace.
10. You may receive another dialog asking for confirmation. Click the Continue button if you do.
11. You may close this window now. It will bring you back to the Regsitry Backup and Restore window showing your backups.
12. Ensure that the most recent backup is still selected and click the Restore... button.
13. Click the Advanced Options link at the bottom of the screen.
14. Change the Restoration Mode to Copy Files. You will receive a warning about changing this setting. Answer Yes to continue.
15. Click the OK button on this screen.
16. Click the Start button. You will be prompted asking if you are sure. Answer Yes.
17. Once complete you will see it say Finished. Then you can click the Cancel button on the Registry Restore screen.
18. Close any remaining open windows and programs and reboot the machine.
BrianDrab
Emeritus
So did it seem like it replaced the file? Let's do the following.
SFC Scan
1. Right-click on the Start
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
SFC Scan
1. Right-click on the Start
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
BrianDrab
Emeritus
Unfortunately it looks like the original corrupted file was put back so it didn't work. Let's try the following instead.
1. Reboot your machine.
2. See if you can delete C:\Windows\System32\Config\COMPONENTS
3. If you can, then take the most recent COMPONENTS file from the previous post and simply copy/paste it into this location.
4. Let me know if you are able to do this.
1. Reboot your machine.
2. See if you can delete C:\Windows\System32\Config\COMPONENTS
3. If you can, then take the most recent COMPONENTS file from the previous post and simply copy/paste it into this location.
4. Let me know if you are able to do this.
BrianDrab
Emeritus
Excellent. Let's try the following again.
SFC Scan
1. Right-click on the Start
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
SFC Scan
1. Right-click on the Start
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
failed again (same message as post #36).
Something strange, though. I had neglected to delete the previous cbs.txt and cbs.zip that was on the desktop. When SFC completed and I applied the second command to copy the log to the desktop, it gave me the option to overwrite the previous cbs.txt file. I entered "Yes" the "enter." But when I checked the property dialog for the file, the time was 3 hours ago. So I deleted the file from the desktop and entered the command again. Don't know if it means anything.
Something strange, though. I had neglected to delete the previous cbs.txt and cbs.zip that was on the desktop. When SFC completed and I applied the second command to copy the log to the desktop, it gave me the option to overwrite the previous cbs.txt file. I entered "Yes" the "enter." But when I checked the property dialog for the file, the time was 3 hours ago. So I deleted the file from the desktop and entered the command again. Don't know if it means anything.
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