[SOLVED] Problems with Windows 8.1

It seems like I need your permission to download this file. Is it possible to have the public download URL for it please?
 
Suzy, just so I know, do you intend to upgrade to Windows 10? If so, when?
 
Hallo Aura

do you think that would solve the problem? I could it is not a problem? I just heard that it still have many glitches?


Regards
S
 
The thing is that my teacher needs to review my fix before I post it (your fix is done), however if you are to upgrade to Windows 10, he won't need to take the time to go through it, since all your issues with Windows Updates and system files will be solved as you upgrade to Windows 10. Hence why I'm inquiring of that before. If you want to upgrade now, I'll help you with that, if you don't, we'll go ahead with the fix. Sorry, I should have asked you that first thing in the thread.
 
Windows 10 can be downloaded and installed from the Media Creation Tool.

Installing Windows 10 using the media creation tool - Windows Help

From there you have two options: upgrade the computer directly with the first option proposed by the Media Creation Tool, or use it to download the Windows 10 .iso locally to create a bootable installation media to use on another computer. However, if you download the Windows 10 .iso, you can still mount it on your system, and launch the upgrade process via setup.exe. So you have two upgrade paths.
 
Hallo Aura

installed the windows 1o ... did sfc scan still showing error ..
did you her me scream?

Lol
Regards
Suzy
 
At this point, this is "normal". I think I even know what the corruption is but, upload your C:\Windows\Logs\CBS\CBS.log file for me please so I can review it :)
 
Hallo Aura
Read More:


REGARDS
Suzy
 
Last edited by a moderator:
I need you to upload the file Suzy, not copy/paste it please :) Follow the instructions below.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
Alright follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Hallo Aura

attached file

Regards
Suzy

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-15 17:51:24.443
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\Susan Wassenaar\Downloads\SFCFix (2) (1).zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windowsfeedback.appxmain_31bf3856ad364e35_10.0.10240.16384_none_53fc09d729213cbc\Close.png


Successfully copied file C:\Users\Susan Wassenaar\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windowsfeedback.appxmain_31bf3856ad364e35_10.0.10240.16384_none_53fc09d729213cbc\Close.png to C:\WINDOWS\winsxs\amd64_microsoft-windowsfeedback.appxmain_31bf3856ad364e35_10.0.10240.16384_none_53fc09d729213cbc\Close.png.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windowsfeedback.appxmain_31bf3856ad364e35_10.0.10240.16384_none_53fc09d729213cbc\Close.png
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windowsfeedback.appxmain_31bf3856ad364e35_10.0.10240.16384_none_53fc09d729213cbc\Close.png
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 22 datablocks.
Finish time: 2015-09-15 17:51:28.800
Script hash: ZwKzpYQ8Hsggz6BWGLFG5tgWbBc23jCxx9Hakk6Kgug=
----------------------EOF-----------------------
 
Alright, let's see if the changes are accepted by SFC.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
SFC returned a clean log. Was there anything else? :)
 
No problem Suzy, you're welcome :)
 
O one last question - I struggle to right click and save pictures? Something with windows 10? Googled a bit not sure what could be the cause? Could not print either, trying to re install printer drivers hope it works

Regards
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top