- Nov 22, 2017
- 2,458
Please do the following.
Step1 - SFC Scan
Step1 - SFC Scan
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
sfc /scannow
Wait for this to finish before you continue
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" - This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.