Scannow verification stops at 77% complete Win 7 Pro SP1

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:3118401
  4. Let me know if it says it was successful or if there are any errors.
 
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Is Avast still installed ?
 
22.7.6025- build 22.7.7403.744, release date 2022-07-21 0545am

Earlier today, when I checked for updates and after I had seen and responded to your question, it informed me a new program is available for update (but did not show the version information.) I updated virus definitions (which I do daily) but did not update the program pending further questions from you. I do not know if this is relevant – when I defrag the C drive, there are always a few still-fragmented files (fewer than 100), and they consist mostly of avast files, I think avast log files and what appear to me to things relating to earlier versions.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    32-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.

  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

It looks like you ran the fix multiple times.

Run the command sfc /scannow in an elevated commandprompt again and report the result.
On completion copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach and the zipped cbs.log to your next reply.
 
Yes, I ran it three times. The first time, it took just a matter of seconds to finish and produce the fixlog file, which surprised me, and the file appeared on my screen and was completely blank; its properties showed a size of 0kb. I ran in again, which took about 7 minutes, and it again produced a blank file. I rebooted my computer, redownloaded the fixlist file, and ran it again, and this time, after running about 7 minutes again, it produced the fixlog file I sent.

I am very happy to report that scannow completed successfully, and I am very appreciative of all your knowledge and effort that have created this outcome. Given that my initial inquiry was about scannow stopping at 77% complete, I suppose that this particular thread may be marked as solved. However, scannow did report its inability to all files identified as corrupt. Can we continue with the revised goal of fixing those files, or should I create a new thread?
 

Attachments

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 

Attachments

Great.
Run the command sfc /scannow in an elevated commandprompt again and report the result.
On completion copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach and the zipped cbs.log to your next reply.
 
Thank you again for your help with this.

Scannow now again completed successfully and again reported that there were some corrupt files it was unable to fix. The zipped CBS file is attached.

As I was typing this comment, the computer froze, for the first time in a couple of days. The only items open were the command prompt window, Windows Explorer (opened so I could attach the file), and Firefox, logged into SysNative.com. I turned the computer off, let it sit for a minute, and turned it on again. It rebooted mostly normally, but a warning did pop up, as follows:

STM3 TrayIcon: E_31ATI1GE.EXE – Corrupt File
The file or directory C:\Windows\System32\spool\drivers\w32x86\3
is corrupt and unreadable. Please run the Chkdsk utility.

Not wanting to interfere with your analysis/repair process, I have not yet run the utility.
 

Attachments

Update – Within a minute or two of my sending my previous post (#37), the computer froze again, as I was logging into my email account. I turned off the computer and left it for several minutes. When I turned it on, it produced the message:

Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency.

It advised letting the disk check run, which I did. It took about 4 minutes, and although I was watching it closely, the last information displayed on the screen went by and then disappeared so quickly that I could not see what it said.

The computer then booted in safe mode, apparently successfully. As I have no clue what to with it next, I have left it untouched; I am using my grandson’s computer at the moment. I will await your further instructions.
 
Rightclick
58a60a47ed1bd-ListChkdskResult.PNG
ListChkdskResult.exe and select Run as administrator.
Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
Attach that file to your next reply.
 
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