Security and Quality Rollup for .NET Framework (KB4471987) Fails

[Sysnative Windows Update]

Are you sure that's all. These logs appear old and the current one appears incomplete, so there should be a CBSPersist with today's date...

 

[pestalent1]

I thought so.
I just did it again, so these are from now.

View attachment CBS_1.28.19 .log

Folder:

https://1drv.ms/u/s!AqOO4bZtmyk5gZIsgxKDLp_DfzmmYQ

If these are still incorrect, do I need to stop a service or something before I collect them?

 

[pestalent1]

I ran SFC /Scannow and tried to install the update.(at least the log looks bigger)

Just CBS.log

https://1drv.ms/u/s!AqOO4bZtmyk5gZIvUCcWO-3v6319Fw


CBS folder

https://1drv.ms/u/s!AqOO4bZtmyk5gZIuilk87VCoQvIhqg

 

[Sysnative Windows Update]

Nope. Still the same. Something's wrong here. Please describe the actions you take step by step as detailed as possible.

 

[pestalent1]

Series of pictures is what I am doing:

CBS before update:

Steps wile running update:

CBS folder after:




CBS.log:
https://1drv.ms/u/s!AqOO4bZtmyk5gZIwDaPY3okNRhIlyA

CbsPersist:
https://1drv.ms/u/s!AqOO4bZtmyk5gZIxKaBy3ip2xhji9g

CBS.zip:
https://1drv.ms/u/s!AqOO4bZtmyk5gZIymlceIAj1sioItA

I this what you needed to know?

 

[Sysnative Windows Update]

Yes.

Using the .NET Collect Utility

1. Download collect.exe and save to your desktop.
2. Go ahead and run the tool
3. The utility creates a compressed cabinet of all the needed logs to %TEMP%\vslogs.cab.
4. Please zip/attach to this post or if too large, send using a service such as SendSpace.

 

[pestalent1]

Could not find "vslogs.cab". Found "vslogs.zip". Same?

View attachment vslogs.zip

 

[Sysnative Windows Update]

Yes.

Please run the Cleanup tool: https://blogs.msdn.microsoft.com/astebner/2008/08/28/net-framework-cleanup-tool-users-guide/

 

[pestalent1]

Ran it and rebooted

 

[Sysnative Windows Update]

Try the standalone installer for the update please. You can get one from the Microsoft Update Catalog.

 

[pestalent1]

If this is what you mean, in what order do I install them.

 

[Sysnative Windows Update]

Start with the first one and let me know if it installs successfully.

 

[pestalent1]

1st one:



Tried 2nd:


3rd


Should I try the rest?

 

[Sysnative Windows Update]

Yes. One of them will likely fail.

 

[pestalent1]

The 4th one installed but then un-installed on reboot (tried 3 times).





The last one gave me:



I save the CBS folder & file:

https://1drv.ms/u/s!AqOO4bZtmyk5gZI0IGT2VQxyhrta0A

https://1drv.ms/u/s!AqOO4bZtmyk5gZIzR8VIzIBfVZwNag


Here is the good part, just for shits and giggles I ran Windows Updates and it went in. I rebooted and it ran update again and it reinstalled (I guess because KB4054530 installed with it the 1st time).


I again rebooted and ran Windows updates and it was gone.


Now if I could just get these two to install:



Thanks for your help and patience. Do you think we got it beat ?

 

[Sysnative Windows Update]

This is extremely interesting and very helpful. Thank you for all the reports and screenshots. It appears that .NET stuff has indeed been successfully applied to your machine.

Please attempt only one of the Office updates and attach CBS.log after it fails.

 

[pestalent1]

View attachment CBS.log

Folder:
https://1drv.ms/u/s!AqOO4bZtmyk5gZI1N3DByKgcUkYddA

 

[Sysnative Windows Update]

Would it be an option for you to perform a repair install or a clean install of MS Office?

 

[pestalent1]

I tried to repair from programs and features:
I pick change (only other choice is uninstall)

This pops upfor 1 second)



It disappears and then nothing happens. (I tried it a few times).
I can try to uninstall it, I just want to make a good backup and system image first.

 

[Sysnative Windows Update]

So the error code is in fact correct. You Office installation does seem to be corrupt.

I would suggest backing up and then uninstalling Office completely and reinstalling it fresh.