[Server2008R2SP1Standard x64] IE11 Refusing to Install

Okay, I have an idea:

Install Update with DISM


  1. Download the update CAB here.
  2. Copy the CAB file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Hi,

It failed again with the following error:



C:\Windows\system32>cd c:\temp


c:\TEMP>DISM.exe /Online /Add-Package /PackagePath:C:\temp\IE11-Windows6.1-KB284
1134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x80070002


Error: 2


The system cannot find the file specified.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


c:\TEMP>


I have uploaded the CBS logs to the usual place - https://1drv.ms/f/s!AiR1iP2ZcP3pg7MrmQf0d3grzzM_BQ

Thanks
 
Finally, a clue! You are missing some files, so I am manually adding them and then trying to install IE. We will eventually be able to install it if all goes well :)

Install Update with DISM



  1. Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.



Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Sorry it failed again!

Here is the error:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>dism /online /add-package /packagepath:%userprofile%\desktop
\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x800f081f


Error: 0x800f081f


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


C:\Windows\system32>


I have uploaded the DISM and CBS files to the usual place - https://1drv.ms/f/s!AiR1iP2ZcP3pg7MrmQf0d3grzzM_BQ

Thanks
 
Install Update with DISM




  1. Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.




Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Hi,

Sorry it failed again:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\dbadmin>dism /online /add-package /packagepath:%userprofile%\desktop\IE
11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x800f081f


Error: 0x800f081f


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


The log files have been uploaded to the usual place

Thanks
 
Install Update with DISM




  1. Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.




Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Hi,

No luck I'm afraid:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\dbadmin>dism /online /add-package /packagepath:%userprofile%\desktop\IE
11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x800f081f


Error: 0x800f081f


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log



The log files are here - https://1drv.ms/f/s!AiR1iP2ZcP3pg7MrmQf0d3grzzM_BQ

Thanks
 
Next item...

Install Update with DISM





  1. Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Hi,

Here we go again :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\dbadmin>dism /online /add-package /packagepath:%userprofile%\desktop\IE
11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x800f081f


Error: 0x800f081f


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log



I have uploaded the logs for you to the usual place

Thanks
 
Hi,

Install Update with DISM


  1. Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.


Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Hi,

I'm sure we will get there in the end :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\dbadmin>dism /online /add-package /packagepath:%userprofile%\desktop\IE
11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Microsoft-Windows-InternetExplorer-Package-To
pLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
[===========================65.9%====== ]
An error occurred - Microsoft-Windows-InternetExplorer-Package-TopLevel Error: 0
x800f081f


Error: 0x800f081f


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log



The logs are in the usual place for you

Thanks
 
It says Not applicable to your computer

Capture.PNG

There were 2 files and I downloaded them from the catalog
 
Hi,

Install Update with DISM



  1. Download [URL="https://www.dropbox.com/s/pkkfid1ojbr79sg/IE11-Windows6.1-KB2841134-x64.cab.zip?dl=0"]this[/URL] update and save to your desktop. The file name will be IE11-Windows6.1-KB2841134-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB2841134-x64.cab\IE11-Windows6.1-KB2841134-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.



Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
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