[SOLVED] SFC cannot repair some files in CBS Log Win 7x64

[robbo462003]

I have just run windows update SP1 it failed same Error codes 80073712 and 8024200D I also tried to install KB 2345886 after it would not install

 

[tom982]

Here's our problem:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-19 08:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packagesc

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest	amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest	amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest	amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest	amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest	amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest	wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest	amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest	wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest	amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest	amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a	

Summary:
Seconds executed: 438
 Found 16 errors
  CSI Manifest All Zeros Total count: 10
  CBS MUM Corrupt Total count: 3
  CBS Catalog Corrupt Total count: 3

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest
	winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest
	winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
   
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
7. Run the System Update Readiness Tool (SURT) again
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Update for Windows 7 for x64-based Systems (KB2345886) from Official Microsoft Download Centre

Tom

 

[robbo462003]

Hello Tom here is the CheckSUR log

 

[robbo462003]

Tom I downloaded KB 2345886 but windows say already installed

 

[tom982]

Hi robbo,

No worries; that's all sorted now. For each update that is still failing to install, can you tell me the KB number and the error code it is failing with please?

Tom

 

[robbo462003]

Hello Tom ,the following updates failed KB 976932 KB 2645640 KB 2743555 and KB 2727528 Error code was 8024200D for all

 

[tom982]

Hi robbo,

This last bit is nice and easy :)


Download and install this:

Download Security Update for Windows 7 for x64-based Systems (KB2645640) from Official Microsoft Download Centre

Reboot.


Download and install this:

Download Security Update for Windows 7 for x64-based Systems (KB2743555) from Official Microsoft Download Centre

Reboot.


Download and install this:

Download Security Update for Windows 7 for x64-based Systems (KB2727528) from Official Microsoft Download Centre

Reboot.


Download and install this:

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

You want the file: windows6.1-KB976932-X64.exe

Reboot.

Tom

 

[robbo462003]

Tom I do/wnloaded and installed KB 2645640 successfully have now lost internet connection

 

[tom982]

Hi robbo,

Hold off on installing the others for now then. Can you boot into Safe Mode with Networking and see if the problem persists please?

How to start Windows in Safe Mode

Tom

 

[robbo462003]

Hello Tom Two updates have failed KB2645640 Error code 800F081F and KB 976932 Error code 8024200D

 

[tom982]

Were you able to access the internet from safe mode with networking?

Tom

 

[robbo462003]

Were you able to access the internet from safe mode with networking?

Tom

No Tom I wasnt

 

[tom982]

Hi robbo,

Can you uninstall KB2645640 please?

Remove an update


I'm a little confused here, did you make a typo?

Tom I do/wnloaded and installed KB 2645640 successfully have now lost internet connection

Hello Tom Two updates have failed KB2645640 Error code 800F081F and KB 976932 Error code 8024200D

You installed KB2645640 and have lost internet connection, but now Windows Update says KB2645640 failed to install with error 800F081F?

Tom

 

[robbo462003]

I installed KB2645640 successfully after reboot I lost internet connection so I did a system restore to time just before KB 2645640 install.Restored the internet connection so I proceeded with KB 274355 and KB 2727528 both successfully installed.Then I tried to install KB 2645640 and KB 976932 which failed.with the error codes I posted earlier.

Neil

 

[tom982]

Hi Neil,

Ignore KB2645640 for the time being and we'll come back to it later, let's see if SP1 will install.

Download and install this:

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

You want the file: windows6.1-KB976932-X64.exe

Tom

 

[robbo462003]

Hello Tom install failed

 

[tom982]

With what error code?

Tom

 

[robbo462003]

No error code Tom just says system error prevented installation

 

[tom982]

Hi Neil,

Export CBS folder

1. Click the Start button
   
   then click Computer.
2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
3. Find and double click on the Logs folder.
4. Right-click on the CBS folder, and select Copy.
5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Attach CBS.zip to your next post please!

Tom

 

[robbo462003]

Hello Tom here is the link to sendspace and the CBS log Download CBS.zip from Sendspace.com - send big files the easy way