P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 15, 2020 #41 Open an elevated command prompt. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sc start winmgmt Wait for this to finish before you continue Code: sc start wscsvc Wait for this to finish before you continue Take a screenshot of the command prompt window. Read this on how to take a screenshot. Upload the image file to a file-sharing site such as Filedropper or SendSpace and post the downloadlink.
Open an elevated command prompt. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sc start winmgmt Wait for this to finish before you continue Code: sc start wscsvc Wait for this to finish before you continue Take a screenshot of the command prompt window. Read this on how to take a screenshot. Upload the image file to a file-sharing site such as Filedropper or SendSpace and post the downloadlink.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 15, 2020 #42 Here Sir. Attachments Start Failed.jpg 38.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 15, 2020 #43 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 93 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 15, 2020 #44 Here Sir. Attachments Fixlog.txt 6.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 16, 2020 #45 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 815 bytes · Views: 2
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 16, 2020 #46 Here Sir. Attachments Fixlog.txt 2.1 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 17, 2020 #47 Perform the instructions in message #41 again.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 17, 2020 #48 Here Sir. Attachments CMD.jpg 40.2 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 17, 2020 #49 Looks good now. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply.
Looks good now. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 17, 2020 #50 Update still failed with this 8024402C error. Here is the CBS log Sir. Attachments CBS.rar 212.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 17, 2020 #51 Disable the real-time protection of Avast Free Antivirus. Check Windows Update again and report the result.
Disable the real-time protection of Avast Free Antivirus. Check Windows Update again and report the result.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 17, 2020 #52 I disabled it permanently and ran the check update again and got the same error code.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 18, 2020 #53 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 90 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 18, 2020 #54 Here Sir. Attachments Fixlog.txt 806 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 18, 2020 #55 The latest log looks normal. Do you use ZPN Connect and/or OpenVPN ?
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 18, 2020 #56 No I don't Sir..,let me run the update check again.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 18, 2020 #57 I just ran the check updates and the problem persists. What could be wrong Sir?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 18, 2020 #58 Run Windows Repairs Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting. Start Tweaking Windows Repair.exe which is already installed. When the program opens, download and install the latest version first. The new version will start automatically. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs - Main tab and click the Open Repairs button. A backup of your registry will be made. After a few moments you will have many options from which you can choose. Please click the Unselect All button and then click to enable only the following ones: 01 - Reset Registry Permissions 02 - Reset File Permissions 03 - Reset Service Permissions 04 - Register System Files 10 - Remove policies Set By Infections 16 - Repair Windows Updates 18 - Repair Volume Shadow Copy Providers 25 - Restore Important Windows Services 26 - Set Windows To Default Startup Ensure the Restart/Shutdown System check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
Run Windows Repairs Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting. Start Tweaking Windows Repair.exe which is already installed. When the program opens, download and install the latest version first. The new version will start automatically. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs - Main tab and click the Open Repairs button. A backup of your registry will be made. After a few moments you will have many options from which you can choose. Please click the Unselect All button and then click to enable only the following ones: 01 - Reset Registry Permissions 02 - Reset File Permissions 03 - Reset Service Permissions 04 - Register System Files 10 - Remove policies Set By Infections 16 - Repair Windows Updates 18 - Repair Volume Shadow Copy Providers 25 - Restore Important Windows Services 26 - Set Windows To Default Startup Ensure the Restart/Shutdown System check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
J jorandy007 Active member Joined Jul 6, 2020 Posts 33 Jul 18, 2020 #59 Wow! This last fix did the magic. I appreciate your time and patience in helping me fix this problem. I can't thank you enough but all the same thank you very much Sir! A million salute to you! Attachments Windows Update.jpg 98.9 KB · Views: 1
Wow! This last fix did the magic. I appreciate your time and patience in helping me fix this problem. I can't thank you enough but all the same thank you very much Sir! A million salute to you!
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,733 Jul 18, 2020 #60 Great. You may remove all the tools and log files used in this thread to clean up. Take care.