dvhirst865
Member
An SSD crash in early February 2019 resulted in an unloadable Windows 10.1809 Home x64 instance. Running chkdsk c: /f seemed to fix the errors (and at that time, I hadn't read about the /r and /b options for chkdsk, perhaps they would have recovered more data); in any case, Windows 10 still wouldn't load. Recovering the c: drive from a 2 February 2019 backup using Easeus Backup Home resulted in a working system, however sfc /scannow and dism /restore-health both failed to run. I searched for solutions and tried a number of fixes with little to no success. In the search process I found sysnative.com and read through several fix topics to see how the process works. I'm all in (with much gratitude) and now following the process, having registered and provided my RYO system specs. In step 4, SFCFix terminated on an unhandled exception. I ok'd sending a crash dump, and continued to step 5. The zipped CBS log is attached. This is step 6, open a thread topic; I trust this explanation is sufficient. The SFCFix log is copied in below. Thanks for your help.
Update: while preparing the above, I also ran a Malwarebytes stand-alone scan. Despite having Norton installed and operation with no flags, Malwarebytes found two items:
1. malware:yontoo
2. pup:BrowserProtect
I removed both, ran another (clean) Malwarebytes scan, and then re-ran SFCFix. It crashed again, so I OK'd another crash dump and downloaded a fresh copy of SFCFix and ran it a third time. It crashed again, so I OK'd a third crash dump, moved the executable file to the Desktop and ran it a fourth time. It crashed a fourth time, so I OK'd a fourth crash dump and said "enough...". I zipped up a copy of the CBS log folder after the 4th run (CBS.4.zip), copied the original CBS.0 folder into the zip file. It is attached. Also, the SFCFix logs from each run are copied in below. I hope this is sufficient to get started and I'm eager to hear about possible next steps. Thanks.
DVHirst
----SFCFix Log---- Run 1
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 21:55:38.112
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:01:26.457
----------------------EOF-----------------------
----SFCFix Log---- Run 2
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:51:04.743
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:51:22.502
----------------------EOF-----------------------
----SFCFix Log---- Run 3
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:54:30.371
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:54:39.627
----------------------EOF-----------------------
----SFCFix Log---- Run 4
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:56:38.872
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:56:46.931
----------------------EOF-----------------------
END copied in material...
Update: while preparing the above, I also ran a Malwarebytes stand-alone scan. Despite having Norton installed and operation with no flags, Malwarebytes found two items:
1. malware:yontoo
2. pup:BrowserProtect
I removed both, ran another (clean) Malwarebytes scan, and then re-ran SFCFix. It crashed again, so I OK'd another crash dump and downloaded a fresh copy of SFCFix and ran it a third time. It crashed again, so I OK'd a third crash dump, moved the executable file to the Desktop and ran it a fourth time. It crashed a fourth time, so I OK'd a fourth crash dump and said "enough...". I zipped up a copy of the CBS log folder after the 4th run (CBS.4.zip), copied the original CBS.0 folder into the zip file. It is attached. Also, the SFCFix logs from each run are copied in below. I hope this is sufficient to get started and I'm eager to hear about possible next steps. Thanks.
DVHirst
----SFCFix Log---- Run 1
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 21:55:38.112
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:01:26.457
----------------------EOF-----------------------
----SFCFix Log---- Run 2
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:51:04.743
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:51:22.502
----------------------EOF-----------------------
----SFCFix Log---- Run 3
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:54:30.371
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:54:39.627
----------------------EOF-----------------------
----SFCFix Log---- Run 4
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-20 22:56:38.872
Microsoft Windows 10 Build 17763 - amd64
Not using a script file.
SFCFix version 3.0.1.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-02-20 22:56:46.931
----------------------EOF-----------------------
END copied in material...