[SOLVED] The system cannot find the specified file

Thanks for your quick and sorry for late reply. And yes, I think it's the same issue of the other server. I couldn't start the other server now due to a Citrix error so now I uploaded the files this server.

Kindly find the CBS log attached en the COMPONENTS file is uploaded here COMPONENTS.zip
and the ComponentBasedServicing.zip is uploaded here ComponentBasedServicing.zip
 

Attachments

No problem at all, but provide all the CBS logs (including) the CbsPersist logs. And provide the CBS key as *.hiv file, not as *.reg.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
  • Thanks
Reactions: saa
Sorry for uploading the wrong regedit files. Kindly find the CBS logs and ComponentBasedServicing registry hive files uploaded here CBS.zip
 
Hi,

Please attach a backup (e.g. one month ago) of the COMPONENTS hive to look at.
 
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Reactions: saa
It seems things are also changed on this server, so please attempt to update again and post the latest CBS logs of it fails.
 
Some update files are missing or have problems. We will try to download the update again later. Error code: (0x80073712). Here are the CBS logs CBS.zip
 
Hi,

Please run the following command on this server as well and post the result.
Code: 
DISM /online /cleanup-image /AnalyzeComponentStore
 
  • Thanks
Reactions: saa
I ran the command several times but the server can't install the cumulative update because of the same error.

Some update files are missing or have problems. We will try to download the update again later. Error code: (0x80073712). Kindly find the CBS logs here CBS.zip
 
What was the result of the /AnalyzeComponentStore parameter, did it show reclaimable packages?
 
Yes, but I'll need to see the complete result if it shows reclaimable packages.
 
  • Thanks
Reactions: saa
Component Store (WinSxS) information:

Windows Explorer Reported Size of Component Store : 43.03 GB

Actual Size of Component Store : 37.40 GB

Shared with Windows : 7.10 GB
Backups and Disabled Features : 17.49 GB
Cache and Temporary Data : 12.80 GB

Date of Last Cleanup : 2021-12-16 12:10:23

Number of Reclaimable Packages : 27
Component Store Cleanup Recommended : Yes

The operation completed successfully.
 
Great, please run the following command first and post the result.
Code: 
DISM /online /cleanup-image /StartComponentCleanup
 
  • Thanks
Reactions: saa
Maxstar said:
Great, please run the following command first and post the result.
Code: 
DISM /online /cleanup-image /StartComponentCleanup
Click to expand...


Error: 1726

Cannot run RPC.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Rich (BB code): 
2024-06-21 20:06:23, Error                 DISM   DISM Package Manager: PID=8468 TID=9800 Failed to start component cleanup. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800706be)]

Please reboot the server and run the following command again.

Code: 
DISM /online /cleanup-image /StartComponentCleanup
 
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Reactions: saa
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