Step 1:
Install Update with DISM
Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Install Update with DISM
- Download the update MSU here: https://download.microsoft.com/down...178-4B400B24D7C8/Windows6.1-KB3146706-x64.msu
- Copy the MSU file to a convenient location (such as C:\temp).
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand Windows6.1-KB3146706-x64.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB3146706-x64.cab
- You should receive the message:
The operation completed successfully. - Make sure to allow the computer to restart if prompted.
If you receive any other message: - Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
- Paste (Ctrl+V) it into your next post.
- Zip and attach C:\Windows\Logs\CBS\CBS.log
Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.