Unable to install KB4537821 on Windows Server 2012 R2

Export registry as hive

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file SideBySide (with no file extension) and save it to your Desktop.
  7. Right click on the SideBySide file and choose Send To -> Compressed (zipped) Folder.
  8. Attach the zip with your reply.
 
I'd like to take a look at the Software hive itself.

Export SOFTWARE Hive

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.
  • Right-click on regbak.zip then select Extract all... and extract the files to your Desktop
    For 32-bit (x86) editions of Windows, double-click on regbak.exe
    For 64-bit (x64) editions of Windows, double-click on regbak64.exe​

    If you are unsure whether you have x86 or x64 Windows, see here
  • Without changing any options, click Next. RegBak will now backup all of your registry hives.
  • Navigate to C:\Windows\RegBak\{Date}\ and copy the SOFTWARE file (it has no extension) to your Desktop
  • Use a utility of your choice to compress ( zip ) and password protect the file, such as WinRAR, 7-ZIP, etc.
  • Upload this zip file for me to analyse:
    Microsoft Onedrive
    Dropbox
    SendSpace (or any other file-sharing site of your preference)​

When you have uploaded the zip, send me a private message here: Send zcomputerwiz a PM with a link to the uploaded file.

DO NOT POST THE LINK IN THIS PUBLIC FORUM! The software hive contains sensitive information such as software license keys!
 
Finally found it. I had missed a deployment key in one of the earlier fixes, thanks for uploading the hives so I could double check everything.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Once complete, try the update install with DISM again. When it fails, zip and attach the CBS log with your reply.
 

Attachments

No problem. Thanks for still working on this despite all that is going on. I really appreciate it.
Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-03-24 22:08:49.334
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFix.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\cpu.inf_31bf3856ad364e35_6.3.9600.19101_4e5bf107c31a4d2f.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\cpu.inf_31bf3856ad364e35_6.3.9600.19101_4e5bf107c31a4d2f.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\cpu.inf_31bf3856ad364e35_6.3.9600.19101_4e5bf107c31a4d2f.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 19 datablocks.
Finish time: 2020-03-24 22:08:50.812
Script hash: c62x+3/Y36bn5f/dH+SbRdzx5rVKI/M8MSNIhUzlke0=
----------------------EOF-----------------------
 

Attachments

Glad to help :) Just needed some time to focus, helps in all this chaos.

Code: 
2020-03-24 22:13:44, Error                 CSI    0000000c (F) HRESULT_FROM_WIN32(14098) #10744# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2020-03-24 22:13:44, Info                  CBS    Failed to EnumerateComponentDeployment, component: amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_6.3.9600.19099_en-us_01ce44ab9eb155da [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2020-03-24 22:13:44, Info                  CBS    Failed to load component owners on component: amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_0.0.0.0_en-us_910e8e55cb3e0cc0, version: 6.3.9600.19099 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2020-03-24 22:13:44, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Once complete, try installing the update with DISM again then zip and attach the CBS log when it fails.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-03-24 22:55:08.827
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at \\fileserver\dropbox\Austin\SFCFix.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4667010d594..da0c301e295_31bf3856ad364e35_6.3.9600.19099_4a9b8427d4061ce4.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4667010d594..da0c301e295_31bf3856ad364e35_6.3.9600.19099_4a9b8427d4061ce4.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4667010d594..da0c301e295_31bf3856ad364e35_6.3.9600.19099_4a9b8427d4061ce4.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 20 datablocks.
Finish time: 2020-03-24 22:55:09.393
Script hash: elFueBUnGKgHIBeF/fbtzMRRWgyyd63aN2aBDdnbWF4=
----------------------EOF-----------------------
 

Attachments

Code: 
2020-03-24 22:57:52, Error                 CSI    0000000c (F) HRESULT_FROM_WIN32(14098) #12114# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2020-03-24 22:57:52, Info                  CBS    Failed to EnumerateComponentDeployment, component: amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.3.9600.19064_none_03052f3deaf170dc [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2020-03-24 22:57:52, Info                  CBS    Failed to load component owners on component: amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_0.0.0.0_none_922a0a961791fa48, version: 6.3.9600.19064 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2020-03-24 22:57:52, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Same as before, DISM to install update then zip and attach the CBS log
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-03-24 23:48:43.228
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at \\fileserver\dropbox\Austin\SFCFix.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\447ed5aa6ae..c5296891a93_31bf3856ad364e35_6.3.9600.19064_44914f7f959e227e.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ca73ffaa94a..f8aedec8b71_31bf3856ad364e35_6.3.9600.19064_61021b28cc167256.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\447ed5aa6ae..c5296891a93_31bf3856ad364e35_6.3.9600.19064_44914f7f959e227e.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ca73ffaa94a..f8aedec8b71_31bf3856ad364e35_6.3.9600.19064_61021b28cc167256.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\447ed5aa6ae..c5296891a93_31bf3856ad364e35_6.3.9600.19064_44914f7f959e227e.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ca73ffaa94a..f8aedec8b71_31bf3856ad364e35_6.3.9600.19064_61021b28cc167256.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 22 datablocks.
Finish time: 2020-03-24 23:48:43.800
Script hash: h+zENc3MArHVnIcAuutS4p3YoJpMN4FholpBB628FEM=
----------------------EOF-----------------------
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

As before, after the fix try installing the update again with DISM. When it fails, zip and attach the CBS log
 

Attachments

Last edited:
No worries.
Look like KB2553447, KB2584066, KB2460011, KB2553181, KB2553310, KB1553347, KB4541509, and KB890830.
 
The logs are no longer indicating a particular component.
Let's try this:
Capture Process Monitor Trace
  1. Download and run Process Monitor. Leave this running while you perform the next steps.
  2. Attempt to install the failing update just like you have in the past.
  3. Stop Process Monitor as soon as the install fails. You can simply do this by clicking the magnifying glass on the toolbar.
  4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
  5. Zip up and attach the LogFile.PML file as well as your CBS.log.
 
Link to the logfile I'll send in a PM as it is a bit large and I'm not sure what all is in it content-wise.
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Once complete, try installing the update again. When it fails, zip and attach the CBS log with your reply.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-01 11:48:08.787
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.19651 (winblue_ltsb_escrow.200212-1700)\ComponentFamilies\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_none_66ad778b3c3e0bcc\v!6.3.9600.19496.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.19651 (winblue_ltsb_escrow.200212-1700)\ComponentFamilies\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_none_66ad778b3c3e0bcc\v!6.3.9600.19496.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.19651 (winblue_ltsb_escrow.200212-1700)\ComponentFamilies\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_none_66ad778b3c3e0bcc.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.19651 (winblue_ltsb_escrow.200212-1700)\ComponentFamilies.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.19651 (winblue_ltsb_escrow.200212-1700).
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 496 datablocks.
Finish time: 2020-04-01 11:48:09.760
Script hash: 90dKxGWs4VxHFeb5egn4T33iGB1CLJpGsucJJwkRrRQ=
----------------------EOF-----------------------
 

Attachments

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