Unable to install KB4537821 on Windows Server 2012 R2

Thanks.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Afterwards reboot and retry the update. Attach CBS.log if it fails.
 

Attachments

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 05-04-2020
Ran by Administrator (08-04-2020 20:58:35) Run:1
Running from C:\Users\Administrator\Desktop
Loaded Profiles: Administrator & CitrixTelemetryService (Available Profiles: Administrator & CitrixTelemetryService)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a11a3e10ca3..ca120969dd7_31bf3856ad364e35_11.0.9600.19650_ad376f89ff98d3ca]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.0.9600.19650_none_b5cbbedf5a737427]
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.0.9600.19650_none_b5cbbedf5a737427]
"S256H"=hex:e8,57,be,c7,54,1b,90,d7,34,3d,b0,25,b4,9e,46,34,45,55,18,81,d5,d3,\
  68,22,95,0d,39,62,62,6b,63,d6
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,49,45,2d,\
  46,31,32,44,69,61,67,6e,6f,73,74,69,63,73,54,61,70,2c,20,43,75,6c,74,75,72,\
  65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,31,2e,30,2e,39,\
  36,30,30,2e,31,39,36,35,30,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,\
  3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,\
  73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,\
  72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"f!diagnosticstap.dll"=dword:00000001
"c!a11a3e10ca3..ca120969dd7_31bf3856ad364e35_11.0.9600.19650_ad376f89ff98d3ca"=hex:
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a11a3e10ca3..ca120969dd7_31bf3856ad364e35_11.0.9600.19650_ad376f89ff98d3ca]
"appid"=hex:61,31,31,61,33,65,31,30,63,61,33,62,64,30,33,31,31,31,33,37,35,63,\
  61,31,32,30,39,36,39,64,64,37,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,\
  61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,31,2e,30,2e,39,36,30,30,2e,31,39,36,\
  35,30,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,\
  35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,\
  69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,\
  6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="336ad1b871d91e4e007d20504568285ff40e30fa3105123553baee9d61c544a2"
"p!CBS_package_1989_for_kb4541509~31bf3856ad364e35~amd64~~6.3.1.6.4_a314f629430bdd9c"=hex:53,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,39,38,39,5f,66,6f,72,5f,4b,\
  42,34,35,34,31,35,30,39,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,\
  7e,61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,36,2e,34,35,34,31,35,30,39,2d,33,\
  32,39,30,5f,6e,65,75,74,72,61,6c,5f,47,44,52,35
"s!CBS_package_1989_for_kb4541509~31bf3856ad364e35~amd64~~6.3.1.6.4_a314f629430bdd9c"=hex:53,\
  00,00,00,00,00,00,00,50,61,63,6b,61,67,65,5f,31,39,38,39,5f,66,6f,72,5f,4b,\
  42,34,35,34,31,35,30,39,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,\
  7e,61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,36,2e,34,35,34,31,35,30,39,2d,33,\
  32,39,30,5f,6e,65,75,74,72,61,6c,5f,47,44,52
"i!CBS_package_1989_for_kb4541509~31bf3856ad364e35~amd64~~6.3.1.6.4_a314f629430bdd9c"=hex:53,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,39,38,39,5f,66,6f,72,5f,4b,\
  42,34,35,34,31,35,30,39,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,\
  7e,61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,36,2e,34,35,34,31,35,30,39,2d,33,\
  32,39,30,5f,6e,65,75,74,72,61,6c,5f,47,44,52,35
"p!CBS_package_175_for_kb4540671~31bf3856ad364e35~amd64~~6.3.1.0.45_69a0dd28447e094a"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,37,35,5f,66,6f,72,5f,4b,42,\
  34,35,34,30,36,37,31,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,30,2e,34,35,34,30,36,37,31,2d,34,31,\
  31,5f,6e,65,75,74,72,61,6c,5f,47,44,52,35
"s!CBS_package_175_for_kb4540671~31bf3856ad364e35~amd64~~6.3.1.0.45_69a0dd28447e094a"=hex:51,\
  00,00,00,00,00,00,00,50,61,63,6b,61,67,65,5f,31,37,35,5f,66,6f,72,5f,4b,42,\
  34,35,34,30,36,37,31,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,30,2e,34,35,34,30,36,37,31,2d,34,31,\
  31,5f,6e,65,75,74,72,61,6c,5f,47,44,52
"i!CBS_package_175_for_kb4540671~31bf3856ad364e35~amd64~~6.3.1.0.45_69a0dd28447e094a"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,37,35,5f,66,6f,72,5f,4b,42,\
  34,35,34,30,36,37,31,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,33,2e,31,2e,30,2e,34,35,34,30,36,37,31,2d,34,31,\
  31,5f,6e,65,75,74,72,61,6c,5f,47,44,52,35
EndRegedit:
*****************


========= REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS =========

The operation completed successfully.


========= End of CMD: =========

Error: (0) Failed to create a restore point.
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a11a3e10ca3..ca120969dd7_31bf3856ad364e35_11.0.9600.19650_ad376f89ff98d3ca => not found
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.0.9600.19650_none_b5cbbedf5a737427 => removed successfully
Registry ====> The operation completed successfully.


==== End of Fixlog 20:58:46 ====

Update failed.
 

Attachments

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-09 14:15:45.841
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\Manifests

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_6.3.9600.19496_none_1be97445febcba51.manifest to C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_6.3.9600.19496_none_1be97445febcba51.manifest.

Successfully restored ownership for C:\Windows\WinSxS\Manifests
Successfully restored permissions on C:\Windows\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 498 datablocks.
Finish time: 2020-04-09 14:17:00.929
Script hash: yB8/DuKbySzn8GXSBrJGjL/+Y+oXFp7celJZRo0sn04=
----------------------EOF-----------------------
 
Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, retry the update with ProcMon.
 

Attachments

Code:
aSFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-09 14:59:58.704
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\Manifests

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.3.9600.19626_none_a713df623271b17a.manifest to C:\Windows\WinSxS\Manifests\x86_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.3.9600.19626_none_a713df623271b17a.manifest.

Successfully restored ownership for C:\Windows\WinSxS\Manifests
Successfully restored permissions on C:\Windows\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 498 datablocks.
Finish time: 2020-04-09 15:00:51.152
Script hash: WzofimvVQE6nSylACWKZFW6IEFRIYzztNyDg0QwYo7U=
----------------------EOF-----------------------
Logfile.zip (102.69MB) - SendSpace.com
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, retry the update with ProcMon.
 

Attachments

Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-12 13:32:13.364
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\Manifests

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.3.9600.19626_none_03327ae5eacf22b0.manifest to C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.3.9600.19626_none_03327ae5eacf22b0.manifest.

Successfully restored ownership for C:\Windows\WinSxS\Manifests
Successfully restored permissions on C:\Windows\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 498 datablocks.
Finish time: 2020-04-12 13:32:58.269
Script hash: +L/7kVh04tFsw2HJeTN/EIzzWFv9PRiy/zvPlhhgPF0=
----------------------EOF-----------------------

Logfile.zip (95.75MB) - SendSpace.com
 

Attachments

Hi!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

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