[SOLVED] Unable to install KB4541335

This time I only used NTLite (I installed Windows on a VM) and I also had this problem so maybe it also sets some policies like some/all of the other programs.
 
Please do the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
softwaremaniac said:
Please do the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
Click to expand...

Sorry, but why do I need to do that? Do you think a HDD problem may cause problems regarding Windows updates? I think it's due to a policy/setting created by NTLite or one of the other programs. I can install updates if I don't use any of them after a clean install. Also, on March 12, 2020, I ran Hard Disc Sentinel and it stated my PC's HDD's (HGST HTS541075A9E680) health was 53% ("Fair"), its performance was 100% ("Excellent") and its temperature was 28º C. Overview stated:

"There are 45 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
There are 376 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

Power on time: 777 days, 9 hours
Estimated remaining lifetime: 294 days
Total start/stop count: 4752".

So, like you can see, it estimated my PC's HDD to last until the end of the year but I don't know if it's trustworthy. Anyway, I backed up my data do an external HDD.
 
Yes, that statistics alone confirm that your HDD is the issue. It has bad sectors and it needs to be replaced. Then you need to perform a fresh OS installation after replacing the HDD.
 
softwaremaniac said:
Yes, that statistics alone confirm that your HDD is the issue. It has bad sectors and it needs to be replaced. Then you need to perform a fresh OS installation after replacing the HDD.
Click to expand...

But how can a HDD with bad sectors cause problems in Windows Update and how can I still update Windows if I don't use the mentioned programs? Also, if it matters, this PC does a lot of noise and it's hot.
 
The system files are distributed across the drive. Some of the files that are critical to Windows Update operation have clearly not yet been affected, but the effects are still there and very apparent (you cannot upgrade) due to the files being damaged.
 
softwaremaniac said:
The system files are distributed across the drive. Some of the files that are critical to Windows Update operation have clearly not yet been affected, but the effects are still there and very apparent (you cannot upgrade) due to the files being damaged.
Click to expand...

I have the same problems on a VM but what you're saying is that even if I set these policies I shouldn't have this problem? If it's the cause of this problem, then why do I only have this problem now? I suppose my HDD has bad sectors for at least some months.
 
The disk is damaged on the physical machine, so it does not matter where you are seeing errors. The virtual disk still takes up space on the physical one...
 
No, you have a damaged drive. It needs to be replaced. You can spend weeks looking at the logs and other potential solutions, but the root cause is going to stay the same.
 
softwaremaniac said:
No, you have a damaged drive. It needs to be replaced. You can spend weeks looking at the logs and other potential solutions, but the root cause is going to stay the same.
Click to expand...

I wasn't talking about the WU now but regarding the fact you were unable to retrieve Procmon's logs the normal way.
 
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