Unable to install updates Windows 11 22h2 - 0x800f081f

[Gardinho]

same error for both commands

CertUtil: -hashfile command error: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND)
CertUtil: The system cannot find the specified file.

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Gardinho]

dism finished 100% success. Attached SFCFix log which includes errors.

many thanks

 

[Maxstar]

Oops, there was a problem with a directive in the script. Please use the attach SFCFix.zip an post the result.

 

[Gardinho]

dism error 2 cannot find the file specified

 

[Maxstar]

Great, here's the next fix. DISM will fail again with same error, unfortunately the CBS log only shows one corruption each time.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Gardinho]

ok, this time dism failed at 50. last time it failed at 43%

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Gardinho]

100% success the dism scan.

thanks for your patience on a Sunday.

 

[Maxstar]

You're welcome. It's a challenge to resolve this issue...

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Gardinho]

dism finishes 100% with no errors..I've attached the logs. should I try to update?

 

[Maxstar]

Please do the following first, and let me know which update (KB Number) you want to install manually.

Download

ComponentsScanner and save it to your desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[Gardinho]

here you go.

kb5035853

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run

ComponentsScanner again.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[Gardinho]

updated attached.

many thanks

 

[Maxstar]

Please do the the following first.

Step 1. Follow these instructions to rename the SoftwareDistribution folder.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following commands into it and press enter after each.

net stop wuauserv
net stop cryptSvc
net stop bits
ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old 
ren %SystemRoot%\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits

• Let me know if it says it was successful or not.

Step 2. Follow these instructions to install an update with DISM.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

MD C:\WUTemp

• Now, download the following update (KB5035853) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  Downloadlink: KB5035853

• Copy and paste the following commands one at a time into the command prompt and press enter after each.

CD C:\WUTemp
EXPAND.exe windows11.0-kb5035853-x64_8ca1a9a646dbe25c071a8057f249633a61929efa.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows11.0-KB5035853-x64.cab

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[Gardinho]

Everything went fine up until the installation of the update, I´ve attached the logs again.

Many thanks

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards try to install the update again with DISM.

CD C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows11.0-KB5035853-x64.cab

 

[Gardinho]

Good morning. Same error. Logs attached.

Many thanks

 

[Maxstar]

Good morning too.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth