Unable to remove remains of IE 11 and reinstall

I would like to add info that this error happened on computers with updated (not base version, higher than 11.0.9600.16428) IE 11 after removing it using forfiles… command.
The error didn't happen on a computer with a base IE 11 version (11.0.9600.16428), I could remove and reinstall IE 11 successfully, than patch to latest version (which is the main purpose).
 
hi softwaremaniac. The link point to add/remove windows feature, but on my computer IE is not there. I did tried removing using dism /online /disable-feature. It ran but strangely from Get-FeatureInfo the IE version is not 11.
As for the lower link, already tried reinstall IE but failed.
And for resetting IE, inetcpl.cpl cannot start (specified module could not be found)
 
SFCFixScript.txt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Cause the error just like you have in the past.
3. Stop Process Monitor as soon as it appears. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Please do the following:

SFCFixScript.txt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Hi SM, here's the log:
Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-11-28 00:18:49.867
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\patchusr.BCSBY00UCN04.000\Desktop\SFCFixScript.txt [0]


FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-11-28 00:18:51.034
Script hash: r+Smlu39qV1Q4uw0vo/sS0pv4AOWR7CUPsaP185FKOg=
----------------------EOF-----------------------
 
Please do the following:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Hi SM, here's the result:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-11-28 08:40:35.632
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\patchusr.BCSBY00UCN04.000\Desktop\SFCFix.zip [0]



PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_15593c58ae9ab6a3\inetcpl.cpl
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_7177d7dc66f827d9\inetcpl.cpl

Successfully copied file C:\Users\patchusr.BCSBY00UCN04.000\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_15593c58ae9ab6a3\inetcpl.cpl to C:\Windows\WinSxS\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_15593c58ae9ab6a3\inetcpl.cpl.
Successfully copied file C:\Users\patchusr.BCSBY00UCN04.000\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_7177d7dc66f827d9\inetcpl.cpl to C:\Windows\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_7177d7dc66f827d9\inetcpl.cpl.

Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_15593c58ae9ab6a3\inetcpl.cpl
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_15593c58ae9ab6a3\inetcpl.cpl
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_7177d7dc66f827d9\inetcpl.cpl
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.18792_none_7177d7dc66f827d9\inetcpl.cpl
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-11-28 08:40:37.931
Script hash: QuQYv4rg/FZoPx0JcRyxiA9cZH40aYF4dfDj29jKOqg=
----------------------EOF-----------------------
 
Please do this. I suspect the hardlinks need to be repaired:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
Hi SM,

Here's the result and log
Code: 
C:\Users\patchusr.BCSBY00UCN04.000>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
 

Attachments

Hi SM, it began after running below command to manually remove IE11 (because it's always failed to update):

Code: 
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
 
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