[SOLVED] Unrepeatable BSOD, fixed few problems I think, more inside - Windows 8.1 x64

Got a blue screen while playing League of Legends. Said it was related to directx. I forgot to change my driver from the windows update one to one from the amd website. Ran DriverSweeper 3x removing the AMD, Nvidia, and Intel files, then reinstalled the AMD driver. Whilst doing so got another bsod regarding USBXHCI.SYS DRIVER_IRQL_NOT_LESS_OR_EQUAL that I've never seen before, no dump file for that.

Hope there's not an issue with the gpu.
 
Although there is no dump file the description you gave us should help.
USBXHCI.sys is the USB Extensible Host Controller Interface which describes register level host interface for USB.

This indicates a USB device is causing problems, it looks like USB 3.0 if that's what you're using.

What devices have you got plugged in?
 
Hi Jared,

I have a Logitech G9x, Razer Blackwidow and it's additional usb slot plugged in. I also have a Razer Megalodon usb headset that doesn't work with the motherboard for some reason unless I plugged it into a USB hub, that was plugged into the computer. If I remember correctly it WAS plugged in at the time of the USB crash, but I have since unplugged it. The system has been clear since my reinstall of graphics drivers and such.

Are ALL the USB ports on the computer 3.0, or just some? I really never gave the USB much thought.
 
USB 3.0 ports are blue, USB 2.0 ports are black.

Try it with just your Keyboard and Mouse, see how it goes.
 
Xivinas said:
Are ALL the USB ports on the computer 3.0, or just some? I really never gave the USB much thought.
Click to expand...

five_pictures5_2839_20130520112335_g.png
Your 2.0 USB ports are on the far left under the PS/2 Mouse & Keyboard ports. As Jared said, the blue are 3.0 ports.

Regards,

Patrick
 
Quick update. Went around 14 hours of on time with no blue screens then I plugged my iPhone in, probably diddled around for 10 minutes then had a KMODE_EXCEPTION_NOT_HANDLED (dxgmms1.sys) blue screen. Maybe there's an issue when I have things plugged into the USB slots? If someone could analyze the attached dump file for more information that would be greatly appreciated.
 

Attachments

Code: 
[COLOR=#ff0000]BugCheck 1E[/COLOR], {[COLOR=#008000]ffffffffc0000005[/COLOR], [COLOR=#0000cd]fffff801c22417c4[/COLOR], 0, ffffffffffffffff}

Probably caused by : [COLOR=#ff0000]memory_corruption[/COLOR]

Code: 
0: kd> [COLOR=#008000]!error ffffffffc0000005[/COLOR]
Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

The second parameter contains the address where the exception took place, or at least where the exception handler attempted to break in and save the context. I've used the !chkimg -f extension to fix any image problems, and to create a better disassembly if needed.

Code: 
0: kd> [COLOR=#008000]ln fffff801c22417c4[/COLOR]

(fffff801`c22417b0)   dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x14   |  (fffff801`c2241fd0)   dxgmms1!VidSchiSendToExecutionQueue

The error seems to be related to a invalid address which was altered by one bit.

Code: 
[COLOR=#008000]!chkimg -lo 50 -d !dxgmms1[/COLOR]
    fffff801c2241bb9 - dxgmms1!VidSchiProcessCompletedQueuePacketInternal+409
    [ 24:04 ] [COLOR=#0000cd][Expected Value: Current Value][/COLOR]
[COLOR=#ff0000]1 error[/COLOR] : !dxgmms1 (fffff801c2241bb9)

Code: 
0: kd> [COLOR=#008000]!chkimg -f !dxgmms1[/COLOR]
Warning: Any detected errors will be fixed to what we expect!
[COLOR=#ff0000]1 error (fixed)[/COLOR]: !dxgmms1 (fffff801c2241bb9)

Code: 
0: kd> [COLOR=#008000]u fffff801`c22417c4[/COLOR]
dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x14:
fffff801`c22417c4 488b6950        mov     rbp,qword ptr [rcx+50h] <-- Exception here
fffff801`c22417c8 8b414c          mov     eax,dword ptr [rcx+4Ch]
fffff801`c22417cb 4533e4          xor     r12d,r12d
fffff801`c22417ce 4c8b7560        mov     r14,qword ptr [rbp+60h]
fffff801`c22417d2 488b5d68        mov     rbx,qword ptr [rbp+68h]
fffff801`c22417d6 488bf9          mov     rdi,rcx
fffff801`c22417d9 498b7610        mov     rsi,qword ptr [r14+10h]
fffff801`c22417dd 48896c2478      mov     qword ptr [rsp+78h],rbp

We can dump the stack, and then check the registers for the stack frame:

Code: 
0: kd> [COLOR=#008000].frame -r 7[/COLOR]
07 fffff802`64a77190 fffff801`c224140c dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x14
rax=8000ffffe00114cb rbx=ffffe00115648700 rcx=8000ffffe00114cb
rdx=0000000000000000 rsi=ffffe00115647230 rdi=ffffe00115648700
rip=fffff801c22417c4 rsp=fffff80264a77190 rbp=000000000000000[COLOR=#ff0000]2[/COLOR]
 r8=fffff80264a77270  r9=ffffe001178ff770 r10=ffffe00115648770
r11=fffff80264a77160 r12=ffffe00115648000 r13=ffffe00115646000
r14=ffffe00115646150 r15=ffffe00117401100
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x14:
[COLOR=#0000cd]fffff801`c22417c4[/COLOR] 488b6950        mov     [COLOR=#ff0000]rbp[/COLOR],qword ptr [[COLOR=#ff0000]rcx+50h[/COLOR]] ds:002b:8000ffff`e001151b=????????????????

It seems like something related to the Video Scheduler component. Have you tried the standard VGA driver provided by Windows?
 
The completed request packet seemed to be related to DMA too, so we could test for any memory issues too.
 
Hi thanks for your reply. When you say the standard VGA driver from windows, do you mean the driver for my gpu that's updated by windows update, instead of going to AMD's website?

I ran a memtest and it came back with no errors.
 
When you say the standard VGA driver from windows
Click to expand...

Standard VGA driver = the driver loaded by Windows when no other display driver is installed (i.e remove your current AMD video card drivers, restart). Be sure Windows Update is not installing drivers:


  • Click Start, right-click Computer, and then click Properties.
  • In the Tasks list, click Advanced System Settings.
  • On the System Properties dialog box, click the Hardware tab, and then click Windows Update Driver Settings.
  • Select Never check for drivers when I connect a device.
  • Click OK twice, and then close the System dialog box.



Regards,

Patrick
 
Would this be a hardware issue maybe? I'll have the opportunity to switch the card (7950) for a 270x this weekend and test it's stability over the next week more.
 
Hi Patrick, thanks for the reply.

I found something interesting. When trying to update the Realtek driver that I installed on the 28th of June, I get an error. So I tried uninstalling the driver through control panel -> Realtek High Definition Audio Driver, and I get an error saying to make sure I've closed any previous setup for it. Maybe it did not install properly? I'm not sure how to uninstall the device and reinstall it properly if it's not letting me.
 
Ok uninstalled it. Should I update it with the driver from the Realtek site or MSI's page for my motherboard?
 
Good work!

MSI's website first. Realtek's may be newer but MSI has likely tested to ensure that the driver listed on your product page is compatible for sure.

Regards,

Patrick
 
I had the version from MSI before actually. Just changed to the one from Realtek's site. We'll see how it goes. Thanks mate.
 

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