[SOLVED] Update KB4534310 fails

[PeterJ]

Perform the instructions in message #57 again.

 

[lost-in-tech]

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 1/18/2024 6:44:24 PM >------
Category: 0
Computer Name: Irma-PC
Event Code: 26212
Record Number: 184150
Source Name: Chkdsk
Time Written: 01-19-2024 @ 00:43:11
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.
Volume label is Hard Drive.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
421120 file records processed.

File verification completed.
1191 large file records processed.

0 bad file records processed.

2 EA records processed.

62 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
505084 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
421120 file SDs/SIDs processed.

Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
41983 data files processed.

CHKDSK is verifying Usn Journal...
34308528 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

959217660 KB total disk space.
134542072 KB in 297086 files.
195420 KB in 41984 indexes.
0 KB in bad sectors.
556240 KB in use by the system.
65536 KB occupied by the log file.
823923928 KB available on disk.

4096 bytes in each allocation unit.
239804415 total allocation units on disk.
205980982 allocation units available on disk.

-----------------------------------------------------------------------
Category: 0
Computer Name: Irma-PC
Event Code: 1001
Record Number: 184043
Source Name: Microsoft-Windows-Wininit
Time Written: 01-18-2024 @ 03:50:22
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is Hard Drive.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
421120 file records processed.

File verification completed.
1203 large file records processed.

0 bad file records processed.

2 EA records processed.

62 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
505060 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
421120 file SDs/SIDs processed.

Cleaning up 6 unused index entries from index $SII of file 0x9.
Cleaning up 6 unused index entries from index $SDH of file 0x9.
Cleaning up 6 unused security descriptors.
Security descriptor verification completed.
41971 data files processed.

CHKDSK is verifying Usn Journal...
34434280 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

959217660 KB total disk space.
133712080 KB in 297105 files.
195404 KB in 41972 indexes.
0 KB in bad sectors.
556240 KB in use by the system.
65536 KB occupied by the log file.
824753936 KB available on disk.

4096 bytes in each allocation unit.
239804415 total allocation units on disk.
206188484 allocation units available on disk.

Internal Info:
00 6d 06 00 90 2c 05 00 c3 5f 09 00 00 00 00 00 .m...,..._......
0c 43 00 00 3e 00 00 00 00 00 00 00 00 00 00 00 .C..>...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: Irma-PC
Event Code: 1001
Record Number: 183974
Source Name: Microsoft-Windows-Wininit
Time Written: 01-18-2024 @ 02:44:46
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is Hard Drive.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x6d0a.
421120 file records processed.

File verification completed.
1190 large file records processed.

0 bad file records processed.

2 EA records processed.

62 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
505052 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
421120 file SDs/SIDs processed.

Cleaning up 2954 unused index entries from index $SII of file 0x9.
Cleaning up 2954 unused index entries from index $SDH of file 0x9.
Cleaning up 2954 unused security descriptors.
Security descriptor verification completed.
41967 data files processed.

CHKDSK is verifying Usn Journal...
34409552 USN bytes processed.

Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

959217660 KB total disk space.
133518360 KB in 297061 files.
195400 KB in 41968 indexes.
0 KB in bad sectors.
556236 KB in use by the system.
65536 KB occupied by the log file.
824947664 KB available on disk.

4096 bytes in each allocation unit.
239804415 total allocation units on disk.
206236916 allocation units available on disk.

Internal Info:
00 6d 06 00 60 2c 05 00 63 5f 09 00 00 00 00 00 .m..`,..c_......
0c 43 00 00 3e 00 00 00 00 00 00 00 00 00 00 00 .C..>...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: Irma-PC
Event Code: 26212
Record Number: 183843
Source Name: Chkdsk
Time Written: 01-17-2024 @ 03:29:40
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.
Volume label is Hard Drive.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x6d0a.
421120 file records processed.

File verification completed.
1189 large file records processed.

0 bad file records processed.

2 EA records processed.

62 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
504930 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
421120 file SDs/SIDs processed.

Cleaning up 2954 unused index entries from index $SII of file 0x9.
Cleaning up 2954 unused index entries from index $SDH of file 0x9.
Cleaning up 2954 unused security descriptors.
Security descriptor verification completed.
41906 data files processed.

CHKDSK is verifying Usn Journal...
34045496 USN bytes processed.

Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

959217660 KB total disk space.
133593320 KB in 296813 files.
195152 KB in 41907 indexes.
0 KB in bad sectors.
556048 KB in use by the system.
65536 KB occupied by the log file.
824873140 KB available on disk.

4096 bytes in each allocation unit.
239804415 total allocation units on disk.
206218285 allocation units available on disk.

-----------------------------------------------------------------------
Category: 0
Computer Name: Irma-PC
Event Code: 26214
Record Number: 162647
Source Name: Chkdsk
Time Written: 05-07-2023 @ 18:19:32
Event Type: Information
User:
Message: Chkdsk was executed in read/write mode.

Checking file system on F:
Volume label is Back Ups.

CHKDSK is verifying files (stage 1 of 3)...
256 file records processed.

File verification completed.
0 large file records processed.

0 bad file records processed.

0 EA records processed.

0 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
290 index entries processed.

Index verification completed.


CHKDSK is verifying security descriptors (stage 3 of 3)...
256 file SDs/SIDs processed.

Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
Security descriptor verification completed.
17 data files processed.

Windows has checked the file system and found no problems.

976760831 KB total disk space.
312101384 KB in 13 files.
88 KB in 19 indexes.
96015 KB in use by the system.
65536 KB occupied by the log file.
664563344 KB available on disk.

4096 bytes in each allocation unit.
244190207 total allocation units on disk.
166140836 allocation units available on disk.

-----------------------------------------------------------------------

 

[PeterJ]

Try to install KB4534310 again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[lost-in-tech]

Update failed. history still says cancelled instead of failed.
Now it won't give access to cbs.log

 

[PeterJ]

Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows.
After that, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[lost-in-tech]

after do instruction 65 there is no cbs.log

 

[lost-in-tech]

By booting in safe mode I was able to get this.
I don't know if it will help.

 

[PeterJ]

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Attach the file C:\Windows\Logs\CBS\CbsPersist_20240121080922.cab also.

 

[lost-in-tech]

Still not able to download SURT.
There is a old checkSUR log I will include.

 

[PeterJ]

Attach the file C:\Windows\Logs\DISM\dism.log to your next reply.

 

[lost-in-tech]

DISM log

 

[PeterJ]

Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply.
Note: if the file is too big to upload to your next reply please upload via a service such as WeTransfer and just provide the download link.

 

[lost-in-tech]

update log

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[lost-in-tech]

logs

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._ad02ba6500855333621fecf1b95cc15a8950f2e8.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4489878-x64_ad02ba6500855333621fecf1b95cc15a8950f2e8.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4489878-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[lost-in-tech]

operation completed

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[lost-in-tech]

It looked like it succeded. computer rebooted. everything looked good. but then it asked me to install the same update.
Do I install it again??

 

[lost-in-tech]

Now it wants a different update.