W10 2004: KB4598242 fails to install with error 0x80073712

Hi

Please do the following

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Update still failed, logs attached..
Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-03-04 14:07:11.273
Microsoft Windows 10 Build 19041 (Updates Deferred) - amd64
Using .zip script file at C:\Users\eprst\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\windows\winsxs\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238\r

Successfully copied file C:\Users\eprst\AppData\Local\niemiro\Archive\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238\r\windows.graphics.winmd to C:\windows\winsxs\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238\r\windows.graphics.winmd.

Successfully restored ownership for C:\windows\winsxs\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238\r
Successfully restored permissions on C:\windows\winsxs\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238\r
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 225 datablocks.
Finish time: 2021-03-04 14:07:11.627
Script hash: pBU/luF1hzw0z76v1hCAF03/me+XMqd6UyHBiLYL06E=
----------------------EOF-----------------------
 

Attachments

Hi

Please do the following.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Then try windows update again and attach CBS log when if fails.

I expect the job to fail but want to see if the fixes are no longer being reported.
 

Attachments

Update took a very long time, over an hour I think, and still failed with 0x8007000d. Logs attached. Thanks
 

Attachments

Hi

Please do the following

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system using the automatic system update.
3. Stop Process Monitor as soon as the it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


i3yiUac.png




4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi Bruce,
I think we should stop at this point, we both spent too much time trying to salvage it, reinstall is probably an easier option.
Thanks for all of your help, I'm very impressed by the effort!
 
Hi

It's your call - I'm happy to continue if you want to but fully understand if you want to call it a day. Sorry couldn't get things solved for you.

Thanks for sticking with the topic.
 
OK, we can try some more if that's fine with you. I have to figure out how though, each KB4601319 installation attempt takes a couple hours and procmon is just unusable. Judging by what I see in CBS.log and procmon, update fails while showing about 74% and then just stays there for an extra hour without any activity from TiWorker.exe
I have to either try to find some smaller update to play with, or save procmon log at that point and see if it is of any use.
 
Hi

No problem at all to continue.

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Then try windows update again and attach CBS log.
 

Attachments

OK, it still failed but demanded a restart. Logs and PML file are here. I was running procmon till I noticed in CBS.log that it failed and started downloading things at around 18:51.
Logs from the second attempt are attached to the post. No PML in this case as process monitor crashed after logging ~100M events
Thanks
 

Attachments

Hi

I’m in the process of preparing the next fix and will post soon.

Apologies for delay.
 
Hi

Can you confirm if you have any language packs installed and which ones?
 
I don't have any language packs, this is a US English installation. Have a second keyboard layout and that's it.
 
Hi

Please do the following

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Hi

Please do the following.

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, and press Enter
wusa /uninstall /KB:4577063
4. Let me know if it says it was successful or if there are any errors.
 
Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4577063 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
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