W10 2004: KB4598242 fails to install with error 0x80073712

Did as requested, nothing was found:

1616738049543.png

Code: 
Farbar Recovery Scan Tool (x64) Version: 21-03-2021
Ran by eprst (25-03-2021 22:53:10)
Running from C:\Users\eprst\Downloads
Boot Mode: Normal

================== Search Registry: "KB4577063" ===========


====== End of Search ======
 
Please do the following.

Open an elevated command prompt and copy/paste the following command then press enter.

Wmic qfe list > %USERPROFILE%\desktop\UpdateList.txt

This should create a file called UpdateList.txt on your desktop. Please attach this to your next post.
 
Here it is:
Code: 
Caption                                     CSName           Description      FixComments  HotFixID   InstallDate  InstalledBy          InstalledOn  Name  ServicePackInEffect  Status 
http://support.microsoft.com/?kbid=4601554  DESKTOP-M3DPLMV  Update                        KB4601554               NT AUTHORITY\SYSTEM  2/25/2021                                       
http://support.microsoft.com/?kbid=4560366  DESKTOP-M3DPLMV  Security Update               KB4560366                                    6/4/2020                                       
http://support.microsoft.com/?kbid=4561600  DESKTOP-M3DPLMV  Security Update               KB4561600                                    6/4/2020                                       
http://support.microsoft.com/?kbid=4566785  DESKTOP-M3DPLMV  Security Update               KB4566785               NT AUTHORITY\SYSTEM  7/19/2020                                       
http://support.microsoft.com/?kbid=4570334  DESKTOP-M3DPLMV  Security Update               KB4570334               NT AUTHORITY\SYSTEM  8/16/2020                                       
https://support.microsoft.com/help/4577266  DESKTOP-M3DPLMV  Security Update               KB4577266               NT AUTHORITY\SYSTEM  1/7/2021                                       
https://support.microsoft.com/help/4577586  DESKTOP-M3DPLMV  Update                        KB4577586               NT AUTHORITY\SYSTEM  2/22/2021                                       
https://support.microsoft.com/help/4580325  DESKTOP-M3DPLMV  Security Update               KB4580325               NT AUTHORITY\SYSTEM  1/11/2021                                       
https://support.microsoft.com/help/4589212  DESKTOP-M3DPLMV  Update                        KB4589212               NT AUTHORITY\SYSTEM  3/10/2021                                       
https://support.microsoft.com/help/4598481  DESKTOP-M3DPLMV  Security Update               KB4598481               NT AUTHORITY\SYSTEM  2/3/2021                                       
http://support.microsoft.com/?kbid=4565503  DESKTOP-M3DPLMV  Update                        KB4565503               NT AUTHORITY\SYSTEM  7/20/2020                                       
                                            DESKTOP-M3DPLMV  Security Update               KB5000858               NT AUTHORITY\SYSTEM  3/16/2021
 
Hi

Please do the following.

Step1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Step2 - FRST fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Then try windows update again and attach CBS log if it fails.
 

Attachments

Hi
Performed the steps. This time Window tried to install another cumulative update, KB5000802, which has also failed. Logs attached
 

Attachments

Hi

Please provide the latest components hive.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi

Please do the following

Step1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Then try windows update and attach CBS log when it fails.
 

Attachments

Hi

I need to do another process monitor trace

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system using the automatic system update.
3. Stop Process Monitor as soon as the it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.



i3yiUac.png



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4598242 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Please do the following.

Step#1 - Export SideBySide

  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (.)
  6. Name this file SxS (with no file extension) and save it to your Desktop.
 
Please do the following

Step1- FRST fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

sorry for delayed reply.

fixlog:

Code: 
Fix result of Farbar Recovery Scan Tool (x64) Version: 17-04-2021
Ran by eprst (18-04-2021 00:01:52) Run:4
Running from C:\Users\eprst\Downloads
Loaded Profiles: eprst
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
C:\Windows\WinSxS\amd64_microsoft-windows-a..g-whatsnew.appxmain_31bf3856ad364e35_10.0.19041.746_none_57c8601baf818c0d
C:\Windows\WinSxS\amd64_microsoft-windows-a..holocamera.appxmain_31bf3856ad364e35_10.0.19041.746_none_db308981340daaed
C:\windows\WinSxS\amd64_microsoft-windows-a..toplearninghydrogen_31bf3856ad364e35_10.0.19041.746_none_607a039ed530f0c8
*****************

Error: (0) Failed to create a restore point.
"C:\Windows\WinSxS\amd64_microsoft-windows-a..g-whatsnew.appxmain_31bf3856ad364e35_10.0.19041.746_none_57c8601baf818c0d" => not found
"C:\Windows\WinSxS\amd64_microsoft-windows-a..holocamera.appxmain_31bf3856ad364e35_10.0.19041.746_none_db308981340daaed" => not found
"C:\windows\WinSxS\amd64_microsoft-windows-a..toplearninghydrogen_31bf3856ad364e35_10.0.19041.746_none_607a039ed530f0c8" => not found

==== End of Fixlog 00:02:19 ====

Windows now tries to install KB5001330, which got stuck forever. CBS log attached.
 

Attachments

Hi

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

sfcfix log:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-04-19 21:00:44.606
Microsoft Windows 10 Build 19041 (Updates Deferred) - amd64
Using .zip script file at C:\Users\eprst\Downloads\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\windows\WinSxS\Manifests

Successfully copied file C:\Users\eprst\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238.manifest to C:\windows\WinSxS\Manifests\wow64_microsoft-windows-runtime-metadata_31bf3856ad364e35_10.0.19041.546_none_19402ca09b09f238.manifest.

Successfully restored ownership for C:\windows\WinSxS\Manifests
Successfully restored permissions on C:\windows\WinSxS\Manifests
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 254 datablocks.
Finish time: 2021-04-19 21:01:12.356
Script hash: JIWSriF2hBCNTXgLijvEkgENpKP75J+NvnJeWIOckDM=
----------------------EOF-----------------------

KB installation still failed, CBS log attached
 

Attachments

Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste Microsoft-Windows-Runtime-Metadata-Desktop-WOW64-Package into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
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