[SOLVED] [W7SP1 x64] CheckSur.log 0x80070002 - Major WU update issue after system restore.

[whiteindian]

- can download but can not finish install: 80004005 error on KB4041681/ 80070490 error on KB3071756 FAILED! :banghead:
- Windows 7 Features Dialog Box is Blank / Installed Updates blank FIXED! :thumbsup2:

One major Update was updated, but still there are problems with the same packages.
After first restart WU did not notice these crucial updates on potential update list.





Windows Audio turns on after a long time. Microsoft esentials need to be turn on manually
Are these problems are related to Component Store Corruption?




No idea why CBS.log becomes so huge after few minutes after WU try to install.
Download CBS.zip from Sendspace.com - send big files the easy way

 

[Sysnative Windows Update]

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

As for your question, I don't know at this point.

 

[whiteindian]

No sfc errors during scan.

CBS.txt

View attachment cbs.txt

 

[Sysnative Windows Update]

Download this update manually and try installing from it: Download Security Update for Windows 7 for x64-based Systems (KB3071756) from Official Microsoft Download Center

If it fails, attach CBS.log.

 

[whiteindian]

Can't finish manually, or something wrong in services.msc, or need to completely turn on/off in WU Settings.

View attachment CBS.zip

 

[Sysnative Windows Update]

This was actually very helpful!

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3126587

4. Let me know if it says it was successful or if there are any errors.

 

[whiteindian]

Can start, but can't finish uninstall with: Access Denied 0x80070005
Runned as administrator.

 

[Sysnative Windows Update]

Reboot into Clean Boot mode and retry: https://support.microsoft.com/en-ca/help/929135/how-to-perform-a-clean-boot-in-windows
Also, completely disable your antivirus while you uninstall.

 

[whiteindian]

The same error, but in this case it has not even started uninstallation process (or error box was quicker)
Disabled was before clean boot: Microsoft Security Essentials, Windows Firewall.

Now to try to find out if run Restore Point, or manually return before clean boot startup settings.

I don't try this method, no idea if it helps in this case Uninstalling ‘uninstallable’ Windows Updates | Born's Tech and Windows World

 

[Sysnative Windows Update]

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB3126587 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
​

 

[whiteindian]

Strange rhing.
While Clean Boot mode -> Blank Window 'Turn Windows Features on or off' and 'Installed Updates'
After Restore to Point -> Blank Window 'Turn Windows Features on or off' and 'Installed Updates'

 

[Sysnative Windows Update]

You shouldn't have run System Restore as this may have reverted all of my previous work. Please try to find a point that was created AFTER my fixes.

 

[whiteindian]

Yes, this was a last Restore Point just before clean boot and AFTER your all fixes.

I am tired today :confused2: :banghead:

 

[Sysnative Windows Update]

Could you please run SURT again and post CheckSUR.log?

 

[whiteindian]

I do a Restore Point every time after your fix is published.

CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.23471
2017-11-17 19:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f)    CBS Registry Error    0x00000005    Package_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1    Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\    Failed to open store sub key

Checking Component Store

Summary:
Seconds executed: 168
 Found 2 errors
  CBS Catalog Missing Total count: 1
  CBS Registry Error Total count: 1

Unavailable repair files:
    servicing\packages\Package_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3126587~31bf3856ad364e35~amd64~~6.1.1.1.cat

 

[Sysnative Windows Update]

Search with Farbar Recovery Scan Tool (FRST)

• Download FRST64 and save it to the Desktop.
• Open the Command Prompt as Administrator (Tutorial)
• Type or copy/paste the following command:

dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

• Wait for the command to finish with "The operation completed successfully"
• Close the window "Administrator: Command Prompt"
• Execute FRST64 right click on the icon
  
  and choose Run as Administrator. Make sure all other windows are closed.
  (When the tool opens for the first time, you must click Yes on the disclaimer.)
  
  
• On the Search box (1) type or copy and paste the following text:
  
  KB3126587
  
• Press the Search Registry button.
• Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
• Please copy and paste the log to your post.

 

[whiteindian]

• Wait for the command to finish with "The operation completed successfully"

The command seems to work, but was no information like that.

View attachment SearchReg.txt






​

 

[Sysnative Windows Update]

You have done everything correctly.

Please await further instructions.

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[whiteindian]

Fixlog.txt

View attachment Fixlog.zip