Win 10. There was a problem installing updates. 0x8000ffff

[VeeDub]

Here it is

 

[Maxstar]

Step 1. Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5025801

• Let me know if it says it was successful or if there are any errors.
• When you get the message: The update KB5025801 is not installed on this computer, then perform step 2.

Step 2. Follow these instructions to perform a regsearch with FRST.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5025801

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[VeeDub]

Hello

 

[Maxstar]

Hi,

Please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[VeeDub]

Hello,

The file was always in use.

Multiple restarts made no difference.

I copied the file by booting into WinPE

 

[Maxstar]

Please run the following command again into the Recovery Environment.

DISM /image:C:\ /cleanup-image /revertpendingactions

Reboot the system in the normal mode and run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[VeeDub]

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.5487

[===========================84.9%================= ]
[===========================88.7%=================== ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\System32>

 

[Maxstar]

Please check if the C:\Windows\WinSxS\Pending.xml file still exists.

 

[VeeDub]

It does

 

[Maxstar]

Please run the following commands in an elevated prompt and copy paste the result in your next post.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
reg query HKLM\COMPONENTS

 

[VeeDub]

C:\Windows\System32>reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
The operation completed successfully.

C:\Windows\System32>reg query HKLM\COMPONENTS

HKEY_LOCAL_MACHINE\COMPONENTS
StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
StoreArchitecture REG_BINARY 09000000
PendingXmlIdentifier REG_BINARY 35003000390064003200320063003900610039003900630064006200300031003800340031003000300030003000300062003400310032003700630031003300
ExecutionState REG_DWORD 0x1

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\CCPInterface
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData
HKEY_LOCAL_MACHINE\COMPONENTS\Drivers
HKEY_LOCAL_MACHINE\COMPONENTS\Installers
HKEY_LOCAL_MACHINE\COMPONENTS\NonCanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions

 

[Maxstar]

Hmm, that's strange! Please open the Windows Update window from settings, take a screenshot to see if there are still pending updates.

 

[VeeDub]

Should I check for updates?

 

[Maxstar]

Yes, let's see what happens.

 

[VeeDub]

New error

 

[Maxstar]

Please provide the latest CBS logs.

 

[VeeDub]

Here it is

 

[Maxstar]

Export registry key as hive file.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into the command prompt and press enter.

reg save "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion" "%userprofile%\Desktop\CurrentVersion.hiv"

• Once done, a file will appear on your desktop, called CurrentVersion.hiv.
• ZIP this file and attach it to your next reply.

 

[VeeDub]

Here it is

 

[Maxstar]

Have you moved the Program Files and/or other sytem folders to another location?