[SOLVED] Win 8.1 update errors

Aura said:
Good :) Alright, try to install your Windows Updates again. If they fail, upload the two files below for me to rewiew.

C:\Windows\Logs\CBS\CBS.log
C:\Windows\WindowsUpdate.log
Click to expand...


Sorry but updates failed so here's the files you requested.

CBS.log - Google Drive

WindowsUpdate.log - Google Drive

Can I request a little priority on this issue as I'm going away this weekend for 10 days so won't be able to access my pc during that time.
Thanks for the consideration.
 
Sadly I have a full time job and I also go to the gym and/or play volleyball on certain evenings, which means I can get home late. I always try to reply to threads as fast as I can (in the last 3 days I was busy with a project so I didn't have time). I'll try to reply as fast as I can, but most of the time I don't have the resources necessary at work to create fixes (since I don't have access to my VMs). Even if you go away for 10 days, I'll still be there when you comeback :)

Follow the instructions in the link below.

https://support.microsoft.com/en-ca/kb/948252

Basically, click on the "Download" button and run the Fix-it that will be downloaded. Once done, restart the computer (if it hasn't restarted after running the Fix-it) and try to install the updates again. If it fails, upload a new set of CBS.log and WindowsUpdate.log for me.
 
That site now says this:

[h=4]End of support notification for Fix it[/h][FONT=&quot]If you are redirected to this article when you click the [/FONT][FONT=&quot]Download[/FONT][FONT=&quot] button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.

When I tried the update fix it I got an error message:

error code for fix it - tomsr's library

Please advise.[/FONT]
 
Alright in that case follow the instructions under "Let me fix it myself". Make sure to enter all the commands correctly.
 
Aura said:
Alright in that case follow the instructions under "Let me fix it myself". Make sure to enter all the commands correctly.
Click to expand...


OK did that and tried update but it just sits there checking for updates. Has done that for over 3 hrs now. Please advise.
 
In your Windows Update control panel, change the Windows Update settings for "Never check for updates", then restart your computer and try to install the update.
 
Yes, if you upgrade to Windows 10, a whole new system is installed, so it'll solve all your current Windows Update issues.
 
Also, it can take some time for Windows to download the update. Which KB are you trying to install?
 
I was trying to install a small one - only 469 KB in size.

Update for Windows 8.1 for x64-based Systems (KB3182203)


Download size: 469 KB


You may need to restart your computer for this update to take effect.


Update type: Important


Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.


More information:
http://support.microsoft.com/kb/3182203
 
Cancel the install and follow the instructions below.

EndqYRa.png
SoftwareDistribution - Rename
Follow the instructions below to rename the folders in SoftwareDistribution.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the commands below one at the time (press Enter to send it);
    Code: 
    net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
net start wuauserv
 
Alright now try to install the update again.
 
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