[SOLVED] [Win10v1607Build14393 x64] Win.Update doesn't work 0x800700002

Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Capture Process Monitor Trace

 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2.

  • Click on the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator
  • When command prompt opens, copy and paste the following command into it, then press enter
    Code: 
    sc start bits

3. Stop Process Monitor as soon as the command prompt shows the result. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Download
521a05988c9a5-SystemLook.PNG
SystemLook and save it on your desktop.
32-bit: SystemLook.exe or SystemLook.exe.
64-bit: SystemLook_x64.exe or SystemLook_x64.exe.

Double-click on the downloaded file to run it.
Copy and paste the code below into SystemLook:
Code: 
:regfind
BITS
Click the button "Look" to start the scan.
On completion, Notepad will open the file "SystemLook.txt".
Post this file as attachment with your next reply.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Double-click on
521a05988c9a5-SystemLook.PNG
SystemLook_x64 to run it again.
Copy and paste the code below into SystemLook_x64:
Code: 
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\BITS]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{69AD4AEE-51BE-439b-A92C-86AE490E8B30}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\AppID\BITS]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\AppID\{69AD4AEE-51BE-439b-A92C-86AE490E8B30}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\BITS]
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\BITS]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\BITS]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-bits-adm.resources_31bf3856ad364e35_en-us_4ddd76c0557c34c8]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-bits-adm_31bf3856ad364e35_none_e952c736aa931163]

:filefind
bitsigd.dll
bitsctrs.ini
Click the button "Look" to start the scan.
On completion, Notepad will open the file "SystemLook.txt".
Post this file as attachment with your next reply.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Double-click on
521a05988c9a5-SystemLook.PNG
SystemLook_x64 to run it again.
Copy and paste the code below into SystemLook_x64:
Code: 
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-bits-adm.resources_31bf3856ad364e35_en-us_4ddd76c0557c34c8] /s
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-bits-adm_31bf3856ad364e35_none_e952c736aa931163] /s
Click the button "Look" to start the scan.
On completion, Notepad will open the file "SystemLook.txt".
Post this file as attachment with your next reply.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Please do following.

  1. Right-click on the Start button and select Command Prompt (administrator)
  2. When Command Prompt opens, copy and paste the following commands into it, press enter after each

    Code: 
    PowerShell
    Wait for this to finish before you continue

    Code: 
    Get-BitsTransfer -AllUsers | select -ExpandProperty FileList  | Out-File C:\bits.txt
    Wait for this to finish before you continue

    Code: 
    exit
    This will terminate the PowerShell command
  3. Close the Command Prompt window.
  4. Attach the logfile c:\bits.txt to your next post.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

PS C:\WINDOWS\system32> Get-BitsTransfer -AllUsers | select -ExpandProperty FileList | Out-File C:\bits.txt
Get-BitsTransfer : Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE))
At line:1 char:1
+ Get-BitsTransfer -AllUsers | select -ExpandProperty FileList | Out-F ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [Get-BitsTransfer], COMException
+ FullyQualifiedErrorId : GetBitsTransferCOMException,Microsoft.BackgroundIntelligentTransfer.Management.GetBitsTr
ansfer


Get-BitsTransfer : Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE))
At line:1 char:1
+ Get-BitsTransfer -AllUsers | select -ExpandProperty FileList | Out-F ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Get-BitsTransfer], COMException
+ FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.BackgroundIntelligentTransfer.Mana
gement.GetBitsTransfer


this is what happend after the second commend
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Please do following and report the result:

Use the Windows Update Troubleshooter to try to fix the problem.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

I installed the last windows update. like the troubleshooter said, and still no change.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Double-click on
521a05988c9a5-SystemLook.PNG
SystemLook_x64 to run it again.
Copy and paste the code below into SystemLook_x64:
Code: 
:reg
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Services\netprofm /s
Click the button "Look" to start the scan.
On completion, Notepad will open the file "SystemLook.txt".
Post this file as attachment with your next reply.
 
Re: [Win10v1607Build14393 x64] win update doesn't work 0x800700002

Please do following:

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
How is Windows Updates performing now ?
 

Attachments

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