Win7 CSI C Mark Deployment Missing cannot update to SP1

[PeterJenny]

Here is the file you've requested.

Thanks!

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

 

[PeterJenny]

Here is the file you have requested.

Thanks!

 

[PeterJ]

You used the wrong script. Use the script attached to message #42.

 

[PeterJenny]

Sorry about that! I ran the correct script, here is the fixlog.

 

[PeterJ]

Check Windows Update again. Don't install anything yet but first tell me which updates are listed.
You may take a screenshot of that list and paste it into your next reply.

 

[PeterJenny]

as requested:

 

[PeterJ]

It too small to read the text.
Take a screenshot and save it to your desktop. Read this on how to take and save a screenshot.
Upload the image file to a file-sharing site such as Filedropper or SendSpace and post the downloadlink.

 

[PeterJenny]

Sorry - I thought you'd be able to zoom! Here are the updates:
Important (3)

• Advanced Micro Devices, Inc driver update for AMD SMBus
• Windows 7 Service Pack 1 for x64-based Systems (KB976932)
• Security Update for Microsoft Office PowerPoint 2007 (KB321642)

 

[PeterJ]

Try to install "Windows 7 Service Pack 1 for x64-based Systems (KB976932) " only.

 

[PeterJenny]

It failed again and gives code 80071A90 in the details. Windows Update now lists KB2529073, KB2732487, and KB982018 as important updates.

 

[PeterJ]

Please zip the file cbs.log in the folder C:\Windows\Logs\CBS and attach it to your next reply.

 

[PeterJenny]

Here is the CBS.log file, as requested: CBS.zip (9.59MB) - SendSpace.com

 

[PeterJ]

Attach the file C:\Windows\Inf\setupapi.dev.log to your next reply.

 

[PeterJenny]

as requested.

 

[PeterJ]

Add Missing Packages
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following lines and hit enter after each one.
pnputil -a C:\Windows\WinSxS\amd64_nvraid.inf_31bf3856ad364e35_6.1.7600.16778_none_95dd8d30d8a4cfbe\nvraid.inf

pnputil -a C:\Windows\WinSxS\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_9872c8452ac8f816\tsgenericusbdriver.inf

pnputil -a C:\Windows\System32\DriverStore\FileRepository\tsgenericusbdriver.inf_amd64_neutral_24c807694f614911\tsgenericusbdriver.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
5. Please report if all went successful or not.

 

[PeterJenny]

Apologies for the delay, I was out of town. I have installed all three drivers successfully.

 

[PeterJ]

No problem, we don't have to hurry.
Try to install "Windows 7 Service Pack 1 for x64-based Systems (KB976932) " only again.

 

[PeterJenny]

It failed and gave the same error code as before (80071A90). Here is the CBS log file: CBS.zip (9.06MB) - SendSpace.com

 

[PeterJ]

Attach the file C:\Windows\Inf\setupapi.dev.log to your next reply.