[SOLVED] [Win7 x64] Unable to install SP1.

[raystef66]

the script.bat has run completed.
What to do next ?

 

[Sysnative Windows Update]

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[raystef66]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-23 08:22:23.950
Microsoft Windows 7 - amd64
Using .txt script file at C:\Users\stefan\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 3] C:\Windows\winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7601.17514_none_03c46b205be81dfd\amdpcom32.dll
Expected: BMGjIel1oKNLvFBSovUnfzDW+sbjCMSuP/e/3kM8y7E=
Expected: 6.1.7601.17514 Found: 7.14.10.18
Failed to trace component amd64_atiilhag.inf_31bf3856ad364e35_6.1.7601.17514_none_03c46b205be81dfd with return code -2.


[C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_amd64_neutral_0a660e899f5038a2\amdpcom32.dll]
[C:\Windows\winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\amdpcom32.dll]




[1: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\amdpcom32.dll
File is untraceable.
Found: BMGjIel1oKNLvFBSovUnfzDW+sbjCMSuP/e/3kM8y7E=
Found: 7.14.10.18
Trace not available.






[2: 1] C:\Windows\System32\DriverStore\FileRepository\amdpcom32.dll
File is untraceable.
Found: BMGjIel1oKNLvFBSovUnfzDW+sbjCMSuP/e/3kM8y7E=
Found: 7.14.10.18
Trace not available.






[3: 1] C:\$Recycle.Bin\S-1-5-21-998262437-1437487422-401129983-1001\$RMSMX2Z.16385_none_019357585ef99a63\amdpcom32.dll
File is untraceable.
Found: BMGjIel1oKNLvFBSovUnfzDW+sbjCMSuP/e/3kM8y7E=
Found: 7.14.10.18
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 23 datablocks.
Finish time: 2017-08-23 08:22:45.367
Script hash: jP3y9Fetyf0u/i4UwWjn7qLtyE3Og3oY2kvy3NRXr1E=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Go ahead and try SP1 now. If it fails, attach a new CBS.log.

 

[raystef66]

the CBS log

 

[Sysnative Windows Update]

Please zip and attach the following file:

C:\Windows\Inf\setupapi.dev.log

 

[raystef66]

here log file

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

After that, try installing SP1 and report the result. If it fails, attach a new CBS.log

 

[raystef66]

SP1 failed

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-24 07:51:03.581
Microsoft Windows 7 - amd64
Using .zip script file at C:\Users\stefan\Desktop\SFCFix.zip [0]


PowerCopy::
Failed to create directory tree \\?\C\atiilhag.inf_amd64_neutral_951c1812f542740a with error code ERROR_FILE_NOT_FOUND.
PowerCopy:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 23 datablocks.
Finish time: 2017-08-24 07:51:04.034
Script hash: J9VjveQD40erSZgYnCr0vWT2Y5CV9XQup8c57OnRCSA=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Open your Notepad, and copy/paste the following inside it:

icacls C:\Windows\System32\DriverStore\FileRepository /save %userprofile%\ACLFile
takeown /f C:\Windows\System32\DriverStore\FileRepository
icacls C:\Windows\System32\DriverStore\FileRepository /grant administrators:F
md C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_amd64_neutral_951c1812f542740a
icacls C:\Windows\System32\DriverStore\FileRepository /setowner "NT SERVICE\TrustedInstaller"
icacls C:\Windows\System32\DriverStore /restore %userprofile%\ACLFile

Once done, click on the File menu followed by Save as.... Save the file on your Desktop and give it the name Script.bat;
After that, go on your Desktop, right-click on Script.bat and select Run as Administrator;
You should see a command prompt open and close quickly, let me know once this is done.

After completing this step, please try installing SP1 and include CBS.log in your next reply if it fails.

 

[raystef66]

Hi, after your script, the SP1 (windows6.1-KB976932-X64, this is the one i use as an exe) was installing !
I thought WOW he did it !
But after a 20 min run it rebooted the first time and on a blue screen it said "configuring...." but it failed after a minute or so.
I attached a jpg with the error fault number 0x80070490
I also attached the CBS log (150MB) which i compressed to best : 5MB

We have definite improvement here ! I hope you can fix the last steps

(btw : i did run SP1 with AVAST disabled to be sure not to have interference. Is that ok ? )

 

[Sysnative Windows Update]

Yes, disabling Avast is fine.

Please zip and attach the following file:

C:\Windows\Inf\setupapi.dev.log

Also, could you please upload the Minidump file located in your C:\Windows\Minidump folder for me to analyse?

 

[raystef66]

Minidump seems to be empty and also "locked" ?

 

[Sysnative Windows Update]

Step#1 - BSOD Log
1. Please download the 64-bit version of Bluescreenview from here and save it to your desktop.
2. Right-click on the downloaded file (bluescreenview-x64.zip) and select Extract All. Click the Extract button and a folder will open with the contents that were extracted.
3. Right-click on BlueScreenView.exe and select Run as administrator. If prompted to Allow, please answer yes.
4. Once the program opens and finishes scanning, click on the Edit menu and choose Select All.
5. Then click on the file menu...Save selected Items...and save it to your desktop named BSOD.txt.
6. Open the BSOD.txt file in notepad (you can simply double-click on the file from the desktop to do this) and copy/paste the contents of this in your next reply.

 

[raystef66]

When it runs as admin there are no dump files to copy...

 

[Sysnative Windows Update]

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_winusb.inf_31bf3856ad364e35_6.1.7600.16385_none_53e9d62d2f5260f8\winusb.inf

Let me know if it says successfully installed. If it does, try to install SP1.

 

[raystef66]

I ran the cmd line with succes. Ran SP1
Now SP1 ran for 43 min (instead of a 20 min the previous time) and rebooted. On the blue screen configuring it says after 9% , error.
The same error as before : 0x8007490.
I attached a CBS log and the other log as before (thought you might need that too)
Nothing in minidump file and no result using bluescreenviewer.
After all another improvement !

 

[Sysnative Windows Update]

Thanks for the logs. Just what I needed.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_hdaudio.inf_31bf3856ad364e35_6.1.7600.16385_none_7155277681210fe2\hdaudio.inf

Let me know if it says successfully installed. If it does, try to install SP1.

 

[raystef66]

after a 57 min install, first reboot to blue screen, configuting 10%, reboot , back on blue screen configuring 5%---->same error

 

[Sysnative Windows Update]

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_dot4prt.inf_31bf3856ad364e35_6.1.7600.16385_none_c930151d86679f65\dot4prt.inf

Let me know if it says successfully installed. If it does, try to install SP1.