[SOLVED] [Win7SP1 x64] SFC total detected corruption count: 76

[Bettafo]

Good Day SoftwareManiac,

We have now 1 error count left! :)
Thanks a lot.
Cheers,

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put tags around the log to break up the text.

Afterwards, please provide a fresh CheckSUR.log

 

[Bettafo]

Dear SoftwareManiac,

Hooray! No errors detected! :)
Thank you.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-10-21 20:27:28.879
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at E:\Users\Sita\Desktop\SFCFixScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3032655_SP1~31bf3856ad364e35~amd64~~6.1.1.0\Owners.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3032655_SP1~31bf3856ad364e35~amd64~~6.1.1.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3032655_SP1~31bf3856ad364e35~amd64~~6.1.1.0\Owners.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3032655_SP1~31bf3856ad364e35~amd64~~6.1.1.0\Owners.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 159 datablocks.
Finish time: 2017-10-21 20:27:28.996
Script hash: iLR7JMFz4kdxVQzfs6nXVUMrzr7Iy0l1cgcYrSfNwho=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Try updates and attach CBS.log if any fail.

 

[Bettafo]

Dear SoftwareManiac,

After various cycles of update to make sure that everything that could get installed did, i am happy to report that 42 pending updates did install and 'only' 23 keep failing.
Seeing what the initial situation was, that is no small success :) Many thanks!
checkSur.log reports no error anymore.
Cheers,

 

[Sysnative Windows Update]

Please attempt to install only one of the updates that is failing and then provide the resulting CBS.log

 

[Bettafo]

Good day SoftwareManiac,

Here is the result of my (failed) attempt at installing:

Mise à jour de sécurité pour Microsoft Silverlight (KB4023307)
Date d'installation : ‎22/‎10/‎2017 13:14
État de l'installation : Échec
Détails de l'erreur : Code 663
Type de mise à jour : Important
Cette mise à jour de sécurité pour Silverlight inclut les résolutions offertes dans KB 4023307. Elle est à compatibilité descendante avec les applications Web créées dans des versions antérieures de Silverlight.
Plus d'informations :
http://go.microsoft.com/fwlink/?LinkId=849484
Aide et support :
http://go.microsoft.com/fwlink/?LinkID=105787


Somehow though, and despite the fact that I had not selected it, this one installed itself at the same time (and successfully).
Also, strangely enough the Windows update history shows that it is the second time that it installs itself succesfuly:

Correctif pour Windows (KB947821)
Date d'installation : ‎22/‎10/‎2017 13:41
État de l'installation : Réussite
Type de mise à jour : Important
Fix for KB947821
Plus d'informations :
http://support.microsoft.com/?kbid=947821
Aide et support :
http://support.microsoft.com

Thanks you
Cheers,

 

[Sysnative Windows Update]

Please try another update and once it fails, export your CBS folder for me.

 

[Bettafo]

Good day SoftwareManiac,

I sent you a PM with my CBS folder.
Thanks a lot.

Cheers,

 

[Sysnative Windows Update]

Hi, do you use Skype? If not, uninstall it and the update will probably go away. Please provide me with a list of updates (KB numbers) that are offered.

 

[Bettafo]

Dear SoftwareManiac,

You are right, I didn't really use it, I had it installed just in case. So I uninstalled it and and will re-install it from scratch if I happen to actually need it.

Here is a list of the remaning KBs:

Mise à jour de sécurité pour Microsoft Silverlight (KB4023307)
Mise à jour de sécurité pour Microsoft Access 2013 (KB3085584) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB3039782) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB3162051) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB3172524) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB3172531) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB3213564) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB4011103) Édition 64 bits
Mise à jour de sécurité pour Microsoft OneNote 2013 (KB3115256) Édition 64 bits
Mise à jour de sécurité pour Microsoft Outlook 2013 (KB4011178) Édition 64 bits
Mise à jour de sécurité pour Microsoft Visio 2013 (KB3115020) Édition 64 bits
Mise à jour de sécurité pour Microsoft Word 2013 (KB4011232) Édition 64 bits
Mise à jour pour Microsoft Access 2013 (KB3172543) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3039750) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3039778) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB4011106) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB4011169) Édition 64 bits
Mise à jour pour Microsoft OneNote 2013 (KB3172477) Édition 64 bits
Mise à jour pour Microsoft Outlook Social Connector 2013 (KB3054854) Édition 64 bits
Mise à jour pour Microsoft Publisher 2013 (KB3114329) Édition 64 bits
Mise à jour pour Microsoft Visio 2013 (KB4011149) Édition 64 bits


Interestingly, the large majority are for Microsoft Office.
The 42 updates that did successfully install also were in large majority for Office.
I find it surprising that so many updates for Office would have accumulated over the last two years (from when the files corruption happened).
Would it be possible that some at least of these remaining updates which do not install were in fact superseed by others among the 42 which did install successfully, and therefore are not actually necessary anymore?

The Office updates that did install on the 21/10 thanks to your help were:

Mise à jour pour Microsoft Visio Viewer 2013 (KB2817301) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB2880463) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2726996) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2760610) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2883036) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2817302) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2817316) Édition 64 bits
Mise à jour de sécurité pour Microsoft Lync 2013 (KB2881013) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3039720) Édition 64 bits
Mise à jour pour Microsoft SharePoint Designer 2013 (KB2760212) Édition 64 bits
Mise à jour de sécurité pour Microsoft Word 2013 (KB4011232) Édition 64 bits
Mise à jour de sécurité pour Microsoft SharePoint Designer 2013 (KB2752096) Édition 64 bits
Mise à jour pour Microsoft Excel 2013 (KB2889861) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB2726958) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB2827228) Édition 64 bits
Mise à jour de sécurité pour Microsoft SharePoint Designer 2013 (KB2863836) Édition 64 bits
Mise à jour pour Microsoft Lync 2013 (KB2910927) Édition 64 bits
Mise à jour pour Microsoft SkyDrive Pro (KB2837652) Édition 64 bits
Mise à jour de sécurité pour Microsoft Office 2013 (KB2768005) Édition 64 bits
Mise à jour pour Microsoft PowerPoint 2013 (KB2910907) Édition 64 bits
Service Pack 1 pour Microsoft Office 2013 (KB2850036) Édition 64 bits
Mise à jour de sécurité pour Skype for Business 2015 (KB3191937) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3085570) Édition 64 bits
Mise à jour de sécurité pour Microsoft PowerPoint 2013 (KB3114482) Édition 64 bits
Mise à jour pour Microsoft PowerPoint 2013 (KB3114716) Édition 64 bits
Mise à jour pour Microsoft InfoPath 2013 (KB3114946) Édition 64 bits
Mise à jour pour Microsoft SharePoint Designer 2013 (KB3114337) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3115156) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3054819) Édition 64 bits
Mise à jour de sécurité pour Skype for Business 2015 (KB3114944) Édition 64 bits
Mise à jour de sécurité pour Microsoft Publisher 2013 (KB3085561) Édition 64 bits
Mise à jour pour Microsoft PowerPoint 2013 (KB3114815) Édition 64 bits
Mise à jour de sécurité pour Microsoft Excel 2013 (KB3114947) Édition 64 bits
Mise à jour pour Microsoft Office 2013 (KB3023052) Édition 64 bits
Mise à jour pour Microsoft Excel 2013 (KB3115035) Édition 64 bits


These ones which also succeded on the 21/10 but were not related to Office were:

2017-09 Correctif cumulatif de sécurité et de qualité pour .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 et 4.7 sur Windows 7 et Server 2008 R2 pour les systèmes x64 (KB4041083)
Microsoft .NET Framework 4.7 pour Windows 7 et Windows Server 2008 R2 pour les systèmes x64 (KB3186497)
Definition Update for Windows Defender - KB915597 (Definition 1.253.973.0)
2017-10 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7 on Windows 7 and Server 2008 R2 for x64 (KB4043766)
Modules linguistiques de mise à niveau Microsoft .NET Framework 4.7 (KB3186499)
2017-10 Aperçu du correctif cumulatif mensuel de qualité pour Windows 7 pour les systèmes basés sur x64 (KB4041686)
2017-10 Correctif cumulatif sécurité et qualité .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2 et 4.7 sur Windows 7 et Server 2008 R2 pour systèmes x64 (KB4042076) - version préliminaire
Mise à jour de sécurité cumulative pour Internet Explorer 11 pour Windows 7 pour les systèmes x64 (KB3185319)

Thanks again for your help.
Cheers,

[corrected a few typos]

 

[Sysnative Windows Update]

Do you use Silverlight? If not, please uninstall it.

 

[Bettafo]

My understanding is that it is something like a browser plugin from MS, equivalent to Flash?
I don't use it as a developper but if I uninstall it is there not a risk that a few applications may not work anymore?

 

[Sysnative Windows Update]

My understanding is that it is something like a browser plugin from MS, equivalent to Flash?
I don't use it as a developper but if I uninstall it is there not a risk that a few applications may not work anymore?

You are correct that Silverlight is Microsoft's equivalent to Adobe's flash. If a website needs Silverlight, it will prompt you to install it. So I suggest we uninstall it and then if you ever get to a site that needs it you may install it. The Silverlight updates will likely install successfully as well after this is done. If you are not comfortable with this, then uninstall it and then after it's uninstalled, download and re-install it.

As for your previous question, I apologize for not replying, I missed it.

Would it be possible that some at least of these remaining updates which do not install were in fact superseed by others among the 42 which did install successfully, and therefore are not actually necessary anymore?

This is possible however Windows Update is usually VERY good about the detection of which updates need installed. When updates haven't installed for a very long time there are so many potential install scenarios and it's impossible to account for them all. We'll take a look at one or more of the updates to see what the issue is.

As for what to do next, please pick just one of the updates, attempt the install and provide the CBS.log if it fails.

 

[Bettafo]

Dear SoftwareManiac,

Trying to uninstall Silverlight returned the following error message:

Windows installer
[h=1]This installation package could not be opened. Check that you have the authorization to access it, or contact the application vendor to verify that this is a valid Windows Installer package.[/h]

I could try to force uninstall with IObit Uninstaller for example but I am not sure that this is wise.
What next?

 

[Bettafo]

Forget it for now. Apparently this is one of the way too rare cases where Microsoft provides a solution. I am going to try it:

https://support.microsoft.com/en-us...silverlight-installation-and-then-reinstall-s

 

[Bettafo]

Dear SoftwareManiac,

So Silverlight is gone, but Skype is still in the Windows Update list. Some Google-fu showed that this is is because it is Skype for Business, which cannot be uninstalled without uninstalling the whole Office Suite.
Of course I guess that completely un-installing Office, then re-installing it and together with every related Windows updates could be a solution to all the remaining Windows Update problems (or not...) but I am rather loathe to pull that big a gun unless there is no other solution?

Cheers,

 

[Sysnative Windows Update]

Please choose one of the updates offered, attempt to install it, and if it fails, provide CBS.log.

 

[Bettafo]

Dear SoftwareManiac,

I chose the oldest update package I could find:
Mise à jour pour Microsoft Outlook Social Connector 2013 (KB3054854) Édition 64 bits

Please find attached the CBS.log
Thank you,
Cheers

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Install one listed update as you normally would.
3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.