[SOLVED] [Win7SP1 x86] kb4022719 fails to install

**WARNING** Please make sure you create a System Restore Point and have a known good full backup before continuing.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.
 
Failed to install log attached , had this problem before and had to resort to .reg files
 

Attachments

Let's try with another tool.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download View attachment fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 
Last edited:
Code: 
2017-08-03 19:36:58, Error                 CSI    00000279 (F) STATUS_CANNOT_DELETE #6261086# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]
2017-08-03 19:36:58, Info                  CSI    0000027a [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.

Looks like that fix worked, but a reboot is required. Have you restarted since running the fix?

If so, try installing the update again. If it fails, zip and attach C:\Windows\Logs\CBS\CBS.log with your reply.
 
Code: 
COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-explorer_31bf3856ad364e35_none_abd5fb08ece0e6a3\v!6.1.7601.23418
COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\x86_microsoft-windows-explorerframe_31bf3856ad364e35_none_4d471c8d7bc22ea0\v!6.1.7601.23418

2017-08-03 21:51:21, Error                 CSI    000001ae@2017/8/3:20:51:21.505 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [89]"x86_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.23418_none_c511dfe5eb2d3dff"[gle=0x80004005]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download View attachment fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 
Very good.

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.
 
Looks like the last fixed has cured the problem Kb4022719 and the later update b4025341 have both installed ,so THANK YOU!
 
Glad to help! :thumbsup2:

I'll mark the thread solved. If you require further assistance, please post back :)
 
Thanks for your help, if I have a problem with the next update will come back but I am sure its fine now .Thanks once again.
 
Code: 
2017-08-13 22:35:46, Info                  CBS    Perf: Doqe: Uninstall started.
2017-08-13 22:35:46, Info                  CBS    Doqe: [Forward] Uninstalling driver updates, Count 22
2017-08-13 22:35:46, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 7.
2017-08-13 22:35:46, Info                  CBS    Startup: Changing logon timeout to a sliding window timeout: 900000
2017-08-13 22:35:46, Info                  CBS    DriverUpdateUninstallUpdates failed [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-13 22:35:46, Error                 CBS    Doqe: Failed uninstalling driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-13 22:35:46, Info                  CBS    Perf: Doqe: Uninstall ended.
2017-08-13 22:35:46, Info                  CBS    Failed uninstalling driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-13 22:35:46, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-13 22:35:46, Info                  CBS    Startup: Rolling back KTM, because drivers failed.

Please zip and attach C:\Windows\inf\SetupAPI.dev.log
 
So sorry, I thought I had replied.

Code: 
[Boot Session: 2017/08/13 22:31:58.125]

>>>  [Uninstall Driver Updates]
>>>  Section start 2017/08/13 22:35:46.406
      cmd: C:\Windows\servicing\TrustedInstaller.exe
     sto: Driver Update Context:
     sto:      Image State        = Specialized
     sto:      Image Architecture = x86
     sto:      Transaction        = CbsDriversAndPrimitives
     sto:      Driver Updates     = 22
!!!  sto: Failed to find driver update 'C:\Windows\WinSxS\x86_usbstor.inf_31bf3856ad364e35_6.1.7601.17684_none_4a420b13f64df50c\usbstor.inf' in Driver Store. Error = 0x00000490
<<<  Section end 2017/08/13 22:35:46.937
<<<  [Exit status: FAILURE(0x00000490)]


Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    pnputil -a C:\Windows\WinSxS\x86_usbstor.inf_31bf3856ad364e35_6.1.7601.17684_none_4a420b13f64df50c\usbstor.inf

  4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  5. Paste (Ctrl+V) it into your next post please.
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>pnputil -a C:\Windows\WinSxS\x86_usbstor.inf_31bf3856ad364e3
5_6.1.7601.17684_none_4a420b13f64df50c\usbstor.inf
Microsoft PnP Utility
Processing inf : usbstor.inf
Driver package added successfully.
Published name : oem10.inf

Total attempted: 1
Number successfully imported: 1

C:\Windows\system32>

Log posted as requested above
 
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