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[SOLVED] [Win7SP1Pro x64] PC thinks i have no internet connection when i do

Re: PC thinks i have no internet connection when i do

Per post #8, copy/paste this entire command structure into an ADMIN CMD prompt screen:

Code: 
(type c:\windows\system32\drivers\etc\hosts && echo\ && echo\ && netsh interface ipv4 reset && echo\ && echo\ && netsh interface ipv6 reset && echo\ && echo\ && netsh interface tcp reset && echo\ && echo\ && netsh interface httpstunnel reset && echo\ && echo\ && netsh interface portproxy reset && echo\ && echo\ && netsh winsock reset && echo\ && echo\ && netsh winhttp reset) > "c:\users\%username%\desktop\HostsContent - netsh-reset.txt"

.... including the word "type" in the beginning.
 
Re: PC thinks i have no internet connection when i do

jcgriff2 said:
Per post #8, copy/paste this entire command structure into an ADMIN CMD prompt screen:

Code: 
(type c:\windows\system32\drivers\etc\hosts && echo\ && echo\ && netsh interface ipv4 reset && echo\ && echo\ && netsh interface ipv6 reset && echo\ && echo\ && netsh interface tcp reset && echo\ && echo\ && netsh interface httpstunnel reset && echo\ && echo\ && netsh interface portproxy reset && echo\ && echo\ && netsh winsock reset && echo\ && echo\ && netsh winhttp reset) > "c:\users\%username%\desktop\HostsContent - netsh-reset.txt"

.... including the word "type" in the beginning.
Click to expand...

this is what the notepad says after doing that command:

127.0.0.1 localhost


Reseting Global, OK!
Reseting Interface, OK!
Restart the computer to complete this action.


I then restarted and still having the same issue.

as a note, when i run the admin CMD - i usually get the [FONT=Arial, Helvetica Neue, Helvetica, sans-serif]UAC popup and i didn't this time or any UAC when i run any program as admin and didnt change this setting and i cannot change it now.[/FONT]

[FONT=Arial, Helvetica Neue, Helvetica, sans-serif]Something tells me there is more of a problem than i had hoped.[/FONT]

[FONT=Arial, Helvetica Neue, Helvetica, sans-serif]Also i did try a system restore as far back as i could which is 9/13/17, but itunes 12.7 was already installed at that point. Also worth noting, i have my restore points scheduled often enough that i should have points dated further back than 9/13/17 and they are no longer there. So i think something may have happened on or around that date, to cause all this mayhem.[/FONT]
 
Re: PC thinks i have no internet connection when i do

someone told me to try this program. has been running and hung up here for about 90 minutes or so...not sure if that means anything
Untitled.jpg
 
Re: PC thinks i have no internet connection when i do

still no luck. I cannot run MBAM in safe mode. I am trying to bring into work tomorrow to eliminate it being something with router/modem/comcast at home. Doubt it will work, but at this point, i'm at a loss and will try anything
 
Re: PC thinks i have no internet connection when i do

Could it have something to do with IPv4 vs IPv6? I don't know much about that and what the differences are, just grasping at anything now.
 
Re: PC thinks i have no internet connection when i do

We're 29 posts deep into this thread. A lot of things have been discussed and tried. Things may have changed since post #1.

Could you please briefly describe to us exactly what the problem is at this point in time?

e.g., you're having trouble with the Internet; the Internet connects then drops; the Internet never connects, etc... -- please describe the exact nature of the problem.

Have you tried both wifi + Ethernet?
Can other devices connect to your home Internet and maintain a connection?
Have you completely reset your router?

If running wifi, please run this app - https://www.sysnative.com/apps/netsh_lan_wlan_jcgriff2_.exe

Download and save to Desktop. RIGHT-click on the EXE, select "Run as Administrator"

It will take up to ~10-20 seconds to run; a Notepad will open. Save the Notepad; upload and attach it to your next post, please. The app is completely safe. I wrote it myself.

It gathers info about your wifi - driver; signal strength, etc...

Thank you.

Regards. . .

jcgriff2
 
Re: PC thinks i have no internet connection when i do

jcgriff2 said:
We're 29 posts deep into this thread. A lot of things have been discussed and tried. Things may have changed since post #1.

Could you please briefly describe to us exactly what the problem is at this point in time?

e.g., you're having trouble with the Internet; the Internet connects then drops; the Internet never connects, etc... -- please describe the exact nature of the problem.

Have you tried both wifi + Ethernet?
Can other devices connect to your home Internet and maintain a connection?
Have you completely reset your router?

If running wifi, please run this app - https://www.sysnative.com/apps/netsh_lan_wlan_jcgriff2_.exe

Download and save to Desktop. RIGHT-click on the EXE, select "Run as Administrator"

It will take up to ~10-20 seconds to run; a Notepad will open. Save the Notepad; upload and attach it to your next post, please. The app is completely safe. I wrote it myself.

It gathers info about your wifi - driver; signal strength, etc...

Thank you.

Regards. . .

jcgriff2
Click to expand...


Sorry if there has been confusion on my part. The computer is hardwired to my router. I have internet, but certain programs on my PC think that i do not have a a connection (specifically itunes 12.7 but also when i opened my killer e2200 suite it says "connection not found"). I never use the killer e2200 program but opened it when i thought there may be a network issue and that's when i noticed that it thinks i am not connected. Most of my other programs connect fine, but i did notice when i restart it does take quite a while for me to initially connect leads me to think there is a rootkit or some type of unauthorized startup program hijacking my PC. I have run several different programs (combofix, rkill, tweaking.com - windows repair). i was finally able to get MBAM to run in safe mode without networking (MBAM will not execute when i try to open it in safe mode with networking). I have run SFC /scannow and the results say no issues.

I hope that gives a clearer picture of my issue. and again, thank you all very much for taking the time to offer help and advice, its much appreciated!
 
Re: PC thinks i have no internet connection when i do

mbam ran in normal mode and didnt find anything. its still running in safe mode - without networking. its been running for about 9 hours now. i started before i went to bed last night. it has 2 items found so far.
 
Re: PC thinks i have no internet connection when i do

Hi. . .

Thank you very much for the summary. I have a much better understanding of where we are now. Hopefully we can help you solve this.

Can you remove the Killer E2200 suite? If so, please do so.

Can you connect to iTunes in Safemode w/Networking?

Let's see what SysInternals Autoruns lists for your start-up apps. It's available free from Microsoft TechNet.

In normal Windows mode, download AutoRuns from Microsoft TechNet - https://live.sysinternals.com/autoruns.exe -- save to Desktop or Documents.

RIGHT-click on autoruns.exe, select "Run as Administrator"

Let AutoRuns scan the Registry (status will appear on bottom-left of AutoRuns screen)

Click on "Logon" tab at the top.

Go through the entries and un-check the box for items that don't really need to be fired up when Windows does.

For info, un-checking the box simply prevents the item from starting-up at system boot or account logon. You will still be able to run the item in question by 2x-clicking on the app/program icon at any time.

Now, save the ARN (file extension) file - click on "File"; "Save"; Notice the ARN file ext is already filled in; save it to Documents or Desktop.

Zip up the ARN file; attach it to your next post. Thank you.

Regards. . .

jcgriff2

`

EDIT: Also run "ipconfig"

Bring up a CMD prompt; type/paste:
Code: 
ipconfig /all >0 & start notepad 0

Save the Notepad; attach to your next post.
 
Re: PC thinks i have no internet connection when i do

so the itunes thing was an issue with the registry that is fixed now. I do still feel like the computer in general is a little glitchy and slow at times (slower than it normally was). Not sure if i should continue to run scans and try any fixes. What do you guys suggest?
 
Re: PC thinks i have no internet connection when i do

lionheart44 said:
View attachment 28644View attachment 28645

attached are the files mentioned above
Click to expand...

In AutoRuns, under "Logon" tab, iTunes helper is unchecked. Check the box and see what happens. I don't know what the entry does - I don't have iTunes.

First though - create a system restore point since we are dealing with the registry here.

Windows System Restore - Create a Restore Point (Windows 10, 8.1, 8, 7 & Vista)

Go through the other start-up items. Any items that don't need to start-up when Windows starts-up or you logon, un-check the box.

Do you absolutely need Java installed? If not, uninstall it. This Java is different than the Java script used by web browsers.

Your IPCONFIG looks OK.

I've asked softwaremaniac to return to post about the corrupted files.

When is the last time that you actually installed/repaired iTunes?

Do you have a Sidebar Gadget installed? Go to "Sidebar Gadget" tab and un-check box.

What is this?
FLBackup New Softwares.net c:\program files (x86)\newsoftware's\folder lock\flcomservctrl.exe 6/19/2013 5:40 AM
Click to expand...

Regards. . .

jcgriff2
 
Last edited:

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