[SOLVED] [Windows 10 21H1] Can't upgrade, DISM Error 193, sfc finds nothing

Hi,

Because of all the corruptions, the best way is to perform a clean install. If you need help with that, let us know...

Sorry, that we were not able to solve this problem with some fixes.
 
Hi,

That's what I feared... Thanks for all your help anyway !
Do you know how it could have been corrupted like that ?

I will do a clean install after having checked all my softwares and settings to reinstall

Thanks !
 
Hi,

That is difficult to say, but to be sure the harddrive is okay you can run CrystalDiskInfo and/or GsmartControl.

1. Download
520c07ffc7e11-CrystalDiskInfo-Canned.png
Crystal DiskInfo and save it to your Desktop.
  • Run the installer to install the program.
  • When finished, open the installed program by double clicking on it.
    • Good - There are no problems found, the drive is working properly.
    • Caution - The drive have some problems. (which indicates a drive that you should most likely be thinking about backing up and replacing.)
    • Bad - This usually indicates a drive that’s dead or near death. (! - Back up all important data as soon as possible.)
  • Take a screenshot of what you see and post it in your next reply.



2. GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:
  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 

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