Windows 11 BSOD after Windows Update.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Please run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 
C:\windows\System32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4890

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
 
C:\windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
 
Yes, it still closes without warning.

Also, before I did the latest sfc scan I got this message:

something didn't go as planned. no need to worry-undoing changes. please keep your computer on.​


After this I got my logon wallpaper back :-)
 
Hmm, please do the following to get more information about this system and/or the latest event logs if they could be logged.

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  • Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
  • Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  • Press the Scan button.
  • Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  • Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Rich (BB code):
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Cleanup.cmd [2023-03-26] () [File not signed] <==== ATTENTION
Could you please post the content of this CMD/BAT file?
 
if exist "C:\Users\Public\Desktop\Adobe Acrobat.lnk" del "C:\Users\Public\Desktop\Adobe Acrobat.lnk"

I really hate the icon on the desktop and this was the 5 seconds fix :-)
 
Ah okay, let's cleanup some other things first.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST64.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Rich (BB code):
Error: (03/18/2025 03:19:05 PM) (Source: Application Error) (EventID: 1000) (User: DELL5511)
Description: Faulting application name: mmc.exe, version: 10.0.22621.4317, time stamp: 0x7393a548
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4890, time stamp: 0xfe808c7f
Exception code: 0xe0434352
Fault offset: 0x000000000005fe3c
Faulting process id: 0x0x830
Faulting application start time: 0x0x1db9810ac53f1a5
Faulting application path: C:\windows\system32\mmc.exe
Faulting module path: C:\windows\System32\KERNELBASE.dll
Report Id: 1cbca912-0d3e-47a1-bf47-34030a0ae412
Faulting package full name:
Faulting package-relative application ID:

Error: (03/18/2025 03:19:05 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.

The issue with the Event Viewer (MMC) is related to an issue with .NET Framework as it seems. So please try the following to uninstall and reinstal .NET4.
Code:
dism /online /disable-feature /featurename:Netfx4
... reboot the system.
Code:
dism /online /enable-feature /featurename:Netfx4 /all
 
:\windows\System32>dism /online /disable-feature /featurename:Netfx4

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.5039


Error: 0x800f0813

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log
 

Attachments

Rich (BB code):
2025-03-18 16:31:42, Error                 CBS    Cannot change state of Update because Update: NetFx4 is not selectable. [HRESULT = 0x800f0813 - CBS_E_INVALID_INSTALL_STATE]

Open an elevated prompt and run the command: optionalfeatures.exe, maximize this window and take a screenshot of the installed .NET features.
 
Please run the following command and post the result.
Code:
dism /online /enable-feature /featurename:Netfx4 /all
 
C:\windows\System32>dism /online /enable-feature /featurename:Netfx4 /all

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.5039


Error: 0x800f0813

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log
 

Attachments

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